Results-driven Customer Service Representative bringing demonstrated record of progressive growth and accomplishment in sales industry. Proactive sales consultant and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.
Skills
Compelling leadership skills
Sales process
Consultative and relationship selling
Recruiting and hiring
Social media savvy
Market intelligence
Rapport and relationship building
Sales tracking
Service-driven sales
Education and Training
Purdue University Global Miami, FLExpected in 08/2022 – –Bachelor of Science:Criminal Justice - GPA:
Franklin County High School Meadville, MSExpected in 05/1999 – –High School Diploma: - GPA:
Experience
Autosource Motors - Car Sales Consultant Woods Cross, UT, 08/2019 - Current
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Supported all sales team members to drive growth and development.
Autosource Motors - Car Sales Consultant Las Vegas, NV, 04/2019 - 08/2019
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Created presentation materials for sales, customer relations, and management purposes.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Built sales forecasts and schedules to reflect desired productivity targets.
Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
Supported all sales team members to drive growth and development.
Central Garden And Pet - Correctional Officer Sergeant Norcross, GA, 10/2018 - 12/2018
Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Supervised visitation and checked all visitors for proper identification and contraband.
Supervised and made cell assignments.
Coordinated shakedowns to locate and remove unauthorized items.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Aptiv - Production Worker City, STATE, 07/2014 - 07/2018
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Inspected quality of finished products, making minor repairs to meet project expectations.
Set up and operated production equipment according to daily work orders and safety procedures.
Inspected finished products for quality and adherence to customer specifications.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Built and packaged products to comply with multiple work orders and deadlines.
Moved items between machines, conveyors and transport equipment based on current production needs.
Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
Helped machine operators set up and tend equipment to complete runs.
Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
Assisted assessment of finalized product development to maintain QC standards.
Organized all project components on work tables according to work flow.
Assembled components into finished product and performed quality inspection to clear for shipment.
Recorded production data in daily logs.
Monitored processes to avoid overloading and keep machinery functioning properly.
Completed product assembly according to standardized procedures.
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