Call Center Receptionist Resume Example
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CALL CENTER RECEPTIONIST
Professional Summary
Efficient, accurate and detail-oriented Certified Nursing Assistant who takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills.
Skills
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Work History
Call Center Receptionist , 03/2015
to 06/2015
Company Name – City, State
Company Name – City, State
- Responded to all customer inquiries thoroughly and professionally.
- Processed cash and credit payments rapidly and accurately.
- Coordinated between billing department and customers to resolve problems.
- Documented all customer inquiries and comments thoroughly and quickly.
- Gathered and verified all required customer information for tracking purposes.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Certified Nursing Assistant , 06/2013
to 02/2015
Company Name – City, State
Company Name – City, State
- Maintained accurate records of patient care, condition, progress and concerns.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Reported any unusual circumstances in the patients' condition or environment.
- Helped residents programming goals and increase their independence.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
- Monitored expiration of medical supplies and medications.
Culinary Arts , 09/2013
to 02/2014
Company Name – City, State
Company Name – City, State
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Verified proper portion sizes and consistently attained high food quality standards.
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
- Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
- Practiced safe food handling procedures at all times.
Education
High School Diploma: 2014
North New Summits High School - City, State
North New Summits High School - City, State
Refernces: Upon request
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Resume Overview
School Attended
- North New Summits High School
Job Titles Held:
- Call Center Receptionist
- Certified Nursing Assistant
- Culinary Arts
Degrees
- High School Diploma : 2014
