Efficient, accurate and detail-oriented Certified Nursing Assistant who takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills.
Skills
Highly organized
Flexible
Professional and mature
Strong problem solver
Works well under pressure
CPR certification
Companionship and emotional support
Efficient and reliable team player
People-oriented
Creative
Certified Nursing Assistant
Commitment to quality and service
CPR certification
Appointment setting
Energetic caregiver
Housekeeping
Active listening
Education
North New Summits High School Jackson, MSExpected in 2014 – –High School Diploma: - GPA:
Work History
Ardent Health Services - Call Center Receptionist Claremore, OK, 02/2015 - 05/2015
Responded to all customer inquiries thoroughly and professionally.
Processed cash and credit payments rapidly and accurately.
Coordinated between billing department and customers to resolve problems.
Documented all customer inquiries and comments thoroughly and quickly.
Gathered and verified all required customer information for tracking purposes.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Maintained accurate records of patient care, condition, progress and concerns.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Reported any unusual circumstances in the patients’ condition or environment.
Helped residents programming goals and increase their independence.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
Monitored expiration of medical supplies and medications.
Fairfield County School District - Culinary Arts Winnsboro, SC, 08/2013 - 01/2014
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Verified proper portion sizes and consistently attained high food quality standards.
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
Regularly interacted with guests to obtain feedback on product quality and service levels.
Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
Practiced safe food handling procedures at all times.
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