- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
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- Date of Birth:
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Performance-driven professional with hands-on experience in health administration services. Qualifications Summary Expert in human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and the assessment and treatment of behavioral and affective disorders. Skilled in administration and management principles involved in administration policies and governing rules development. Adept at providing high-level administrative support, preparing reports, and maintaining appropriate patient information. Knowledgeable Call Center Receptionist with a methodical approach to completing records. Handles high-volume inquiries with professionalism and poise to quickly address customer issues. Proficient in balancing administrative and customer service requirements with productivity targets. Goal-driven Receptionist with an extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. A dedicated employee is known for punctuality, pursuing employment options where good customer service and apositive attitude will make a difference.
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Kasson-Mantorville School – Kasson, MN,
- Receive and respond to telephone calls as well as answer questions about the practice and physicians.
- Evaluate and maintain appropriate patient demographics information.
- Manage patient privacy aligned with HIPAA requirements.
- Create and facilitate spreadsheet.
- Is there any more information about your day-to-day responsibilities, which I can add on your behalf?.
- Please share information about your key accomplishments to add here.
- Greeted customers, answered general questions, and directed them to appropriate locations.
- Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
- Maintained professional tone at all times, including during peak rush hours.
- Worked successfully with adiverse groups of coworkers to accomplish goals and address issues related to our products and services.
We Care Healthcare – City, STATE,
- Prepared and presented reports, including flow charts and career path reports; performed job analysis and evaluation as well as gathered and maintained compensation analysis information.
- Delivered high-level care to residents; established and maintained apositive environment for the residents.
- Planned workers’ activities.
- Please share information about your key accomplishments to add here.
- Assisted patients with transportation and mobility need such as moving between wheelchairs and beds.
- Managed residents' activities of daily living, including bathing, dressing, and personal grooming.
- Supported individuals' desires for dignity by compassionately assisting with personal hygiene.
- Kept room spaces, linens, and restrooms clean and refreshed with supplies.
- Protected patients and staff by consistently following infection control, emergency, and security procedures.
- Communicated with clinical and non-clinical personnel to coordinate resident care.
- Employed infection-control measures to reduce germ spread and safeguard resident health.
- Logged patient details in medical charts and made notes regarding behavior, nutrition, and outputs.
Abacus Staffing – City, STATE,
- Determined and met special needs of students with a focus on improving their physical and emotional health.
- Analyzed and improved students’ performance.
- Devised and implemented all administration policies for continuous process and performance improvement.
- Is there any more information about your day-to-day responsibilities, which I can add on your behalf?.
- Please share your proudest accomplishments, which set you apart from the rest.
- Supported students with personalized accommodations, extra assistance, and educational assessments.
- Escorted students to restroom cafeteria, outside to the playground, and on field trips.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Managed class of special education students in absence of the lead teacher.
Colorado Technical University - Colorado Springs, CO,
Colorado Technical University - Colorado Springs, CO,
Md Nursing Board - Baltimore Md,
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School Attended
- Colorado Technical University
- Colorado Technical University
- Md Nursing Board
Job Titles Held:
- Call Center/ Receptionist
- Staffing Coordinator/ Geriatric Nursing Assistant
- Special Education Paraprofessional
Degrees
- Bachelor of Science
- Associate of Science
- Certifications Certified Nursing Assistant (CNA) –
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