Interested in becoming a Financial Analyst with the Office of Revenue and Tax Analysis.
Skills
Thorough and accurate
Skilled researcher
Fast learner, adaptable, resourceful
Superior analytic and reasoning skills
10 years experience in Michigan taxation and 20 years customer service experience
Team oriented
Work History
02/2010 to Current
Calculation Assistant 8State Of Michigan – Kalkaska, ,
Examine and analyze Michigan tax returns, property tax schedules and federal tax information to ensure tax compliance.
Identify patterns of fraud and communicate information with team members and management to assist in the development of project parameters and queries.
Evaluate the reliability of documentation provided and research for further information using multiple resources, when presented with incomplete documentation.
Review the most complex returns involving property tax credits and other state income subtractions or credits. Average a review of over 10,000 returns annually, working under stressful conditions and within tight deadlines.
Communicate with taxpayers or their representatives as needed, both verbally and in writing, to complete the return review and explain adjustments.
05/2006 to 02/2010
Calculations Assistant 8Motor Fuel Customer Contact Division – City, ,
Examined International Fuel Tax Agreement (IFTA) license applications and tax returns for compliance to tax statutes.
Communicated and responded to taxpayer inquiries.
Researched and resolved unassociated payments and warrants.
Reviewed, reconciled, evaluated and verified IFTA transmittal accounts receivable transactions and ensured the proper posting of other state transmittal payments.
Identified areas of inconsistency and communicated with management, which resulted in changes made to banking procedures.
02/1998 to 05/2006
Calculations Assistant 5Receipts Processing Division – City, ,
Batched individual income tax returns and verified the negotiability of taxpayer payments.
Performed quality check and ensured accuracy.
Researched taxpayer accounts and matched up payments received to the correct taxpayer.
Assisted Financial Operations, using unfamiliar software, to create over 3000 paradox records for duplicate refunds. Completed the assignment two weeks under budgeted time.
Assisted other divisions as needed. Acted as interim receptionist for the Human Resources Division and helped the Disbursements Unit with the manual mailing of over 30,000 state warrants.
Education
Expected in May 2016
Bachelor of Science: Organizational Management Central Michigan University - Mt. Pleasant, MI GPA:
Expected in December 2012
Associate of Arts: Accounting Lansing Community College - Lansing, MI GPA: Graduated Summa Cum Laude 3.74 GPA
Additional Information
Extensive use of state software programs: Bridge, Siebel, STAR, MARCS, JELF, Filenet and with local assessor's office, using BS&A for review of property taxes, taxable values and principle residence exemptions.
Familiar with MAIN, SAP and Microsoft Access.
Proficient with Microsoft Excel, Word, Outlook.
Received training in Flow-Through Withholding, Foreign Earned Income Exclusion and SAP.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
