Cal Check Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Compassionate Call Agent with documented strengths in building customer relationships. Caring and kind with focus on providing effective solutions to complex problems. Eager to provide superlative results for customers and employers alike. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

  • Customer communications
  • Interpersonal skills
  • Quality control
  • Inbound call handling
08/2021 to Current
Cal Check Associate Gpm Investments Preston, MD,
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Accurately documented calls and caller information in [Type] software and made updates to data as needed.
  • Trained new employees on processes to promote productivity team-wide.
  • Achieved or exceeded [Number]% satisfaction rating on consistent basis.
  • Strengthened team performance and productivity by training and inspiring team members.
  • Consistently Checked GCMs and secured them for 10 hours at a time
  • Learned how to properly monitor technology systems and work on a regulated 2 minute time cycle for 11 hours
  • Helped others stay on track and organized Data on sheets to maintain productive workflow
10/2020 to 08/2021
FFA Lab Assistant Domingo Ramirez City, STATE,
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
  • Recorded and reported test results accurately according to established procedures.
  • Organized lab test solutions, compounds and reagents.
  • Handled administrative tasks for laboratory staff and overall operations.
  • Participated in team collaboration initiatives to plan for company's future growth.
  • Enhanced senior staff productivity by managing various support-related tasks.
  • Maintained inventory and equipment and placed orders for laboratory supplies.
  • Surpassed work expectations for certain tasks
03/2020 to 10/2020
Sandwich Artist Alma Tubercio City, STATE,
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Assisted customers, including answering questions and preparing orders.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Education and Training
Expected in 07/2019
Westview High School - San Diego, CA
Expected in 06/2023
: Physical Therapy (Pre-Physical Therapy)
San Diego Miramar College - San Diego, CA
  • Consistently maintained high customer satisfaction ratings.
Activities and Honors
  • Member, Alumni Association
Additional Information

I'm used to working 10 hour shifts 3-4 days a week and getting to work at 3:00 AM or earlier if needed for any future jobs.

Nathan Darrohn, Parkour, Freerunning, weighted running, weight training, Video Editing.

These are mostly physical hobbies I do to stay active and maintain better work efficiency when I'm not at work to stay productive in all areas of life I can. Outside of physical hobbies, I mostly practice video editing and sometimes other forms of art almost everyday.

Some examples of physical exercise I do purely for productive recreation,

Running 20 miles

Running 10 miles with 60 pounds

Practicing numerous flip rotations off the ground in the air

Video Editing for 10 hours continuously

Doing art tasks that take a lot of focus over a span of months

Setting goals years in advance and achieving them

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Resume Strength

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  • Measurable Results
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  • Target Job
  • Typos

Resume Overview

School Attended
  • Westview High School
  • San Diego Miramar College
Job Titles Held:
  • Cal Check Associate
  • FFA Lab Assistant
  • Sandwich Artist
  • GED

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