Cake Decorator Bakery Clerk resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Having as much grocery experience in multiple departments as I have would help cover a call off in most areas of the store, bakery, deli, dairy, cashier, night crew stocking and liquor department. Have been awarded secret shopper bonuses on 3 occassions. Have held certifications in CPR, Food Service Sanitation Manager and several others not necessarily relevant to this industry.

  • Food Preparation and Safety
  • Ordering Procedures
  • Cleaning
  • Packaging
  • Health Department Standards
  • Bakery Equipment Knowledge
  • Bakery Display Preparation
  • Cash Handling
  • Sales Transactions
  • Food handling safety
  • Cash register operation
  • Customer satisfaction
  • Microsoft applications proficiency
  • Customer service
Work History
Cake Decorator/Bakery Clerk, 11/2020 to 01/2021
ElsupermarketsSan Fernando, CA,
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Managed material inventory and ordered new materials when needed.
  • Provided exemplary customer service to Number patrons daily in high-volume shopping center location.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Weighed, boxed and wrapped bakery products.
  • Accurately packaged and priced each product according to Company pricing procedures.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Grocery Clerk, 10/2001 to 05/2006
Cub FoodsCity, STATE,
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Retrieved items for customers and verified prices.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Recommended products to customers to drive sales.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Supported promotional plans by updating signage with price changes.
  • Maintained adequate product levels in check-out lines and end-cap displays by timely re-stocking of merchandise.
  • Checked aisles and Type areas for spills or stock issue and made quick clean-up.
Grocery Clerk/Cashier, 06/1998 to 08/2001
Trader JoesCity, STATE,
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record all transactions accurately and efficiently.
  • Set up new sales displays each Timeframe.
Service Deli/Bakery Dept. Head, 11/1988 to 08/1998
Ralphs Grocery StoreCity, STATE,
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Maintained cleanliness and hygiene in bakery premises.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
Diploma: General Studies, Expected in 06/1987
Laguna Hills High School - Laguna Hills, CA
AA: Business Administration, Expected in 12/1993
Saddleback College - Mission Viejo, CA

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Resume Overview

School Attended

  • Laguna Hills High School
  • Saddleback College

Job Titles Held:

  • Cake Decorator/Bakery Clerk
  • Grocery Clerk
  • Grocery Clerk/Cashier
  • Service Deli/Bakery Dept. Head


  • Diploma
  • AA

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