Cake Decorator Bakery Clerk resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Having as much grocery experience in multiple departments as I have would help cover a call off in most areas of the store, bakery, deli, dairy, cashier, night crew stocking and liquor department. Have been awarded secret shopper bonuses on 3 occassions. Have held certifications in CPR, Food Service Sanitation Manager and several others not necessarily relevant to this industry.
Skills
Food Preparation and Safety
Ordering Procedures
Cleaning
Packaging
Health Department Standards
Bakery Equipment Knowledge
Bakery Display Preparation
Cash Handling
Sales Transactions
Food handling safety
Cash register operation
Customer satisfaction
Microsoft applications proficiency
Customer service
Work History
Cake Decorator/Bakery Clerk, 11/2020 to 01/2021 Elsupermarkets – San Fernando, CA,
Worked with customers to define cake vision based on color, theme, size and price.
Kept work area safe and sanitized by washing utensils, tools and countertops.
Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Precisely arranged display cases throughout workday to highlight finished products.
Managed material inventory and ordered new materials when needed.
Provided exemplary customer service to Number patrons daily in high-volume shopping center location.
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Weighed, boxed and wrapped bakery products.
Accurately packaged and priced each product according to Company pricing procedures.
Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Prioritized helping customers over completing other routine tasks in store.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Grocery Clerk, 10/2001 to 05/2006 Cub Foods – City, STATE,
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Retrieved items for customers and verified prices.
Checked product shelves to review for proper price labels and handled price changes when requested by management.
Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Pleasantly greeted customers and provided prompt and courteous service at all times.
Recommended products to customers to drive sales.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Supported promotional plans by updating signage with price changes.
Maintained adequate product levels in check-out lines and end-cap displays by timely re-stocking of merchandise.
Checked aisles and Type areas for spills or stock issue and made quick clean-up.
Grocery Clerk/Cashier, 06/1998 to 08/2001 Trader Joes – City, STATE,
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Helped customers complete purchases, locate items and join reward programs.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Checked identification for proof-of-age for alcohol and tobacco sales.
Completed inventory counts and ordered merchandise.
Reviewed weekly sales ads and monitored price changes.
Worked flexible schedule and extra shifts to meet business needs.
Maintained current knowledge of store promotions and highlighted sales to customers.
Operated cash register to record all transactions accurately and efficiently.
Set up new sales displays each Timeframe.
Service Deli/Bakery Dept. Head, 11/1988 to 08/1998 Ralphs Grocery Store – City, STATE,
Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Maintained cleanliness and hygiene in bakery premises.
Guaranteed all baked goods were cooked according to customers tastes and needs.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Managed all baking operations professionally and handled all problems confidently.
Maintained and controlled inventory of baked goods.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Kept orderly and accurate accounting records by monitoring sales documentation.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
Marked-down clearance items and relocated merchandise to proper store areas.
Education
Diploma: General Studies, Expected in 06/1987 Laguna Hills High School - Laguna Hills, CA GPA:
AA: Business Administration, Expected in 12/1993 Saddleback College - Mission Viejo, CA GPA:
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