Cage Cashier Resume Example
Diligent Cage Cashier with one-year background assisting guests with all monetary transactions, including chips, cash, fast cash tickets, promotional play, credit cards and checking accounts. Reliable and focused professional with efficient wire transfer handling abilities. Bringing over five-years of experience in customer service and incredible work ethic to the area.
Ethical Cage Cashier dedicated to providing flawless and fast service to guests with an upbeat and positive attitude. Well-versed in accurately cashing out employee tips, exchanging paper currency for chips and coins and resolving guest complaints effectively and tactfully.
Committed to delivering prompt, accurate and excellent customer service at all times. Adept at processing large cash transactions for guests and exchanging tickets and chips for cash. Proficiency with currency and cash counter machines.
Enthusiastic and eager to contribute to team success through hard work.
Motivated to learn, grow and excel.
Upholding Title-31 to the highest standards and accuracy.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed check cashing for customers based on company policies.
- Requested official identification for tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
- Issued gaming coins and tokens to customers for cash.
- Redeemed foreign currencies using accurate exchange.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked with disabled customers to understand needs and provide the service to accommodate them.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Increased customer satisfaction by resolving and clarifying issues concerning gaming instruments.
- Trained new personnel regarding company operations, policies and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
- Set and communicated production levels of food products to meet business demand without overproducing.
- Cooked food products using grill, oven, broiler or fryers and transferred to table or over shelf for holding.
- Cleaned utensils, equipment, walls and floors and organized and restocked stations to maintain strict adherence to safe food handling practices.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Checked meat temperatures prior to plating.
- Led shifts while preparing food items and executing requests based on required specifications.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Verified cleanliness and organization of storage areas and carts.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Polished glass surfaces and windows.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
- Adhered to professional house cleaning checklist.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Picked up trash from parking lot and garden areas to keep those areas free of debris.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies.
Mock Trial Captain at the University of Wisconsin-Superior
Promotion and aid for the Pride community
- Daily Transaction Summarizing
- Check cashing
- Voucher and Chips Cashing
- Team management
- Problem resolution
- Team building
- Currency Counting
- Payment processing
- Communications
- Customer service
- Organization
- Supervision
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Resume Overview
School Attended
- Superior Senior High School
- University of Wisconsin-Superior
Job Titles Held:
- Cage Cashier
- Guest Service Associate
- Back Line Cook
- Housekeeper
Degrees
- GED
Bachelor of Arts : English Language And Literature
Bachelor of Arts : Writing
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