Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Entry-level Assistant enthusiastic about working with students of all backgrounds and socioeconomic levels. Passionate about nutrition and safe food handling. Excels in busy settings. Skilled professional

ly driven to work efficiently and accurately to maximize team success and serve students quickly. Learns new processes quickly and contributes in fast-paced environments. Contributes help where necessary to keep service flowing smoothly. Diligent Dining Room Attendant skilled in efficiently seating patrons and supporting wait staff to foster efficient and organized dining atmosphere. Eager to apply 15 years of related experience to add value to the team. Personable Dining Room Attendant with 15 years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Organized Dining Room Attendant offering 15 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Energetic with 3 years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail. Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of leadership and training in customer service. Motivated to learn, grow and excel in the food industry. Experienced Service Manager with over 2years of experience in the food industry and customer service. Excellent reputation for resolving problems and improving customer satisfaction.

  • Food Service
  • Customer Relations
  • Beverage Making and Delivery
  • Quantity Estimation
  • Team Leadership
  • Problem Detection and Resolution
  • Flexible Schedule
  • Payment Processing
  • Conflict Resolution
  • Persuasive Approach
  • Clear Communication
  • Work Coordination
  • Relationship Building
  • Decision Making
  • Customer Service
  • Menu Memorization
  • Teamwork and Collaboration
  • Employee Training
  • Safe Food Handling
  • Quality Assurance
  • Concern for Others
  • Computer Skills
  • POS Terminal Operation
  • ServSafe Certified
  • Cash Register Operation
  • POS System Operation
  • Beer Keg Replacement
  • Dependability and Self-Control
  • Attention to Detail
  • Error Detection
  • Honest and Ethical
  • Stress Tolerance
  • Visual Inspection
  • Social with Customers and Staff
  • Problem-Solving
  • Complaint Handling
  • Order Following
Work History
08/2021 to Current Cafeteria Staff Member Crst International | Butler, OH,
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Provided exemplary service to students, staff, and visitors.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Prepared ingredients and recipe components ahead of time.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Served food according to temperature, safety, and presentation guidelines.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
06/2020 to 08/2021 Virtual Teaching Assistant Men About Change | City, STATE,
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Organized classroom library and art areas each day to keep classroom well-maintained.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Maximized receptive learning by educating students using hands-on instructional techniques.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Tutored students in reading, language arts and other subjects.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
  • Completed daily reports, meal count sheets and attendance logs.
08/2018 to 03/2020 Service Manager Logan's Roadhouse | City, STATE,
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Followed up with customers during and after installations to verify satisfaction.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided job training.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Assessed employee work and improved performance with redirection and one on one training with the employee/ employees that seem to be struggling with the companies set expectations
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Expected in 06/1994 High School Diploma | George Washington High School, Denver, CO GPA:

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School Attended

  • George Washington High School

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  • Cafeteria Staff Member
  • Virtual Teaching Assistant
  • Service Manager


  • High School Diploma

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