caddie resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dynamic and motivated professional with 20+ years of experience demonstrating exceptional communication skills while possessing the ability of making critical decisions during challenges. My Sociology background allows me to be adaptable in many diverse cultures as well as possessing the proficiency to work independently in developing and creating opportunities that further establish organizational goals, productivity, and success.

  • Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
  • Ability to communicate clearly and concisely in written and verbal formats.
  • Proficient in developing strong working relationships, interpersonal as well as in a team environment.
  • Ability to read, analyze, and interpret technical procedures.
  • Time management and organizational proficiency.
  • Strong customer orientation.
Work History
Caddie, 06/2020 - Current
Clubcorp Club Operations, Inc. San Carlos, CA,
  • Perform best-in-class service with hospitality for guests.
  • Expert at the technical side of the job - delivering cold, freshly poured beverages (and other menu items) while demonstrating outstanding energy, efficiency, and urgency.
  • Assisting fellow associates as needed.
  • Making guests feel welcome by engaging them and introducing them to new and exciting food and beverage options to make their experience memorable.
  • Greet every guest in a friendly and approachable manner.
  • Demonstrate flexibility by assisting fellow associates in caring for guests in whatever way is needed.
  • Protect our guests and community by observing the rules of responsible alcohol service.
  • Ensure guest safety while they play.
  • Take pride in quick service.
  • Keep common areas clean, organized and well stocked.
  • Engage with guests and ensure they are well cared for at all times.
  • Demonstrating positivity with a smile on my face as well as body language.
Direct Care Staff, 12/2015 - 08/2018
Neurocare Home Health Saint Johns, MI,
  • Administered medication as directed by physician.
  • Scheduled and accompanied clients to medical appointments.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Entertained or read aloud to clients to improve mental health and alertness.
  • Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Provided safe mobility support to help clients move around personal and public spaces.
  • Determined specific needs and provided most appropriate level of services for client well-being.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Recognized and reported abnormalities and/or changes in clients health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Direct Sales Agent, 11/2009 - 02/2011
Anthem, Inc. Davis, CA,
  • Market, promote, and sell Claims Processing Software to new and existing Customers.
  • Created strategic brand building events to promote current product portfolio.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Utilized expansive experience in HCM, technology, business equipment and software sales to provide product guidance.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Worked independently with minimal supervision.
  • Developed and implemented strategic account plans to generate new, advantageous customers.
  • Generated advertising brochure for vendor use.
Claims Processing Senior, 06/1990 - 04/1998
  • Exceeded performance goals established for position in areas of quality, production and attendance.
  • Paid or denied medical claims based upon established claims processing criteria.
  • Working knowledge of medical providers, third party billing and payment procedures
  • Verified benefits to each claim by using appropriate tools, processes and procedures.
  • Leveraged new systems and training resources to help apply claims processes and procedures.
  • Communicated through correspondence with members and providers regarding claim payment or required information,
  • Tracked all pending authorizations to resolve discrepancies and avoid revenue loss.
  • Developed and maintained courteous and effective working relationships.
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
Bachelor of Arts: General Studies And Sociology, Expected in 05/2007
IUPUI - Indianapolis, IN,
Status -
  • Dean's List

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Resume Overview

School Attended


Job Titles Held:

  • Caddie
  • Direct Care Staff
  • Direct Sales Agent
  • Claims Processing Senior


  • Bachelor of Arts

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