cable technician resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Experienced Cable Technician trained in the installation and repair of telecommunications equipment. Works to ensure optimum network usage and quality.Ā Installation and Support Technician well-versed in troubleshooting equipment and network problems. Analytical thinker who quickly and accurately diagnoses and repairs technical issues. MotivatedĀ Cable TechnicianĀ with more than 6 years in the cable industry. Adaptable and personable with a focus on customer service. Willing to travel.
Skills
Quick learner
Creative problem solver
Competent with power tools
LAN and WAN expertise
Create a Wireless Access Point
Analytical thinker
Fiber optics experience
Troubleshooting expert
Motivated team player
Training development aptitude
Willing to travel
Network connectivity knowledge
Telecommunications specialist
Cable installation expert
Internet installation expert
Education
Laredo Community CollegeWest End Washington St. Laredo, TX 78040Expected in Current ā āin process:Air Condition Technician - GPA:
United South High School4001 Los Presidentes Ave. Laredo Texas 78046, Expected in 2002 ā āHigh School Diploma: - GPA:
Work History
At & T - Cable Technician Iowa, LA, 2016 - Current
Interpreted and validated technical issues, test solutions.
Owned and addressed client needs and product issues from inception to resolution.
Resolved customer issues in a clear, courteous and straightforward manner.
Consistently met deadlines and requirements for all production work orders.
Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
Resolved problems with malfunctioning products.
Activated accounts for clients interested in new services.
Identified and solved technical issues with a variety of diagnostic tools.
Demonstrated professionalism and courtesy with customers at all times.
At & T - cable technician Jensen Beach, , 04/2014 - 09/2015
Resolved customer issues in a clear, courteous and straightforward manner.
Demonstrated professionalism and courtesy with customers at all times.
Followed up with clients to ensure optimal customer satisfaction.
Identified and solved technical issues with a variety of diagnostic tools.
Resolved problems with malfunctioning products.
Activated accounts for clients interested in new services.
Inspected equipment for proper performance and correct communication.
Interacted with control technicians and production control workers.
Analyzed test results to locate and determine causes of malfunction.
Overhauled electronic equipment, including speed variators and feed-back amplifiers.
At & T - Cable Technician Kansas City, , 02/2013 - 04/2014
Analyzed test results to locate and determine causes of malfunction.
Overhauled electronic equipment, including speed variators and feed-back amplifiers.
Made critical adjustments to component values and settings during testing.
Ensured proper installation of cables, operating systems and software.
Identified and corrected performance issues.
Served as the main liaison between customers, management and sales team.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientĆØle.
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