Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Results-oriented MIG Welder with a track record of producing quality products while working safely. Motivated Facility Tech with 3+ years experience providing strong customer service and solving problems. Quick learner with the desire to grow skills.
  • Managing large crews
  • Dependable independent worker
  • Excellent plan comprehension
  • Troubleshooting
  • Solid independent worker
  • Computer literate
  • Customer service experience
  • Direct labor crew training
  • Strong organizational skills
  • Strong work ethic
  • Team player
  • Timely project completion
  • Welder certificate
  • TIG welding expert
  • Member of American Welder Society (AWS)
  • Expert in stick welding
  • Expert in sub-arc welding
  • Reading drawings, models and blueprints
  • Flux core (FCAW) welding
  • Pipe welding
  • ISO9001 trained
Advanced certifications in TIG, MIG and Arc welding. Recognized as the quickest and most proficient in all areas of the operations process. Performed emergency troubleshooting to minimize production downtime. Promoted to Cable Supervisor.
  • Network Support
    • Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery.
    • Oversaw infrastructure of three offices and acted as support for help-desk technicians and IT Department.

    Network Supervisor

    Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.
  • Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
Cable Supervisor, 2013 to 11/2016
VlcmIdaho Falls, ID,
Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate. Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams. Resolved customer complaints and concerns with strong verbal and negotiation skills.
Cable Technician, 02/2007 to 11/2012
Charter CommunicationsCity, STATE,
Inspect equipment and systems to identify issues and report problems to repair technicians. Prepare operational reports and provide information to supervisors. Assemble parts using bolts, screws, speed clips, rivets and other fasteners utilizing hand tools. Maintain repair status in spreadsheets used in the production department quality review meetings. Communicate product and machine failure details to the design team and reliability departments. Work from complex and detailed manufacturing documentation and/or verbal/written instructions. Identified areas of operation that need upgraded software, voicemail, and telephone equipment. Handled multiple simultaneous deployment projects against strict deadlines. Provided support for end users. Ordered equipment and services for voice, data and cabling. Found interim solutions to minimize the impact of issues on the business.
Education and Training
Associate of Applied Science: Business , Expected in 2014
niversity of Alabama - Tscaloosa, AL
3.4 GPA
Microsoft Certified Solutions Expert (MCSE)

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  • niversity of Alabama

Job Titles Held:

  • Cable Supervisor
  • Cable Technician


  • Associate of Applied Science

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