Hardworking Cable Technician proficient in performing connections, disconnections and alterations to customer systems. Effective at working with little supervision to perform efficient and high-quality work. Desiring to apply 40 years' experience to take on a fast-paced position with Current Version of A.T. & T Focused on achieving demanding service, quality and performance objectives. Remarkable work ethic with a solid career history of working effectively with cable, internet and phone bundles. Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Experienced Cable Maintenance, Installation and Repair Residence and Business customers with over 40 years of experience in Telecommunications Industry,. Excellent reputation for resolving problems and improving customer satisfaction. Being a Customer Service Representative is an area I have excelled at over the years. I currently am Senior Technician at my work Location. I have also learned and developed new skills including Internet Services and Fiber Optic Systems which I train other technicians in problem solving. Working weekends , holidays, and overtime to meet demands of workload. Participate in training new hires, provide counseling on performance, participate in Union activities including Union Steward to resolve issues between management and employees. Problem solving and Trouble Resolution are a strong suit
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