Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Skillful network professional effective at installing low voltage wiring and basic IP networking. Experienced in managing and troubleshooting network equipment, cable systems and structured wiring. Enthusiastic technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of cloud and the web-based application .Motivated to learn, grow and excel in cloud infrastructure .

  • AWS (EC2, ELB, RDS, S3, Cloudwatch,VPC,IAM )
  • Preparing solutions
  • Observance of traffic laws
  • Account resolutions
  • Solution design
  • Cloud implementation
  • Architectural knowledge
  • IT solution development
  • Troubleshooting and problem resolution
  • Solutions delivery
  • Troubleshooting / Problem Resolution
  • Knowledge of aws databases RDS like SQL,MySQL,PostgreSQL,Oracle,Aurora,MariaDB and DynamoDB and Red Shift.
  • Knowledge of public cloud in general and broad knowledge on next gen Cloud services like PaaS , Automation , Containers ,application portability
  • Ability to design high availability applications on cloud adhering to DR and availability best practices
  • Good Knowledge on Application Architecture and a programming language like Java/.net
    Good Knowledge on Application Architecture ,Packaged applications deployment and a programming language like Java/.net
  • Strong knowledge of data migration (to public cloud) practices and technologies
    Ability to clearly present concepts and Cloud Managed Services products to internal and external clients
    Knowledge of best security practices centered around cloud services.
  • Strong knowledge of Amazon Kinesis, AWS Lambda, Amazon Simple Queue Service (Amazon SQS), Amazon Simple Notification Service (Amazon SNS), and Amazon Simple Workflow Service (Amazon SWF)
    Strong knowledge with Web Services, API Gateways and application integration development and design
Work History
Cable Installation Technician, 10/2016 - Current
At & T Roswell, GA,
  • Provided training on use, troubleshooting and calibration of equipment.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Researched and recommended network and data communications hardware and software.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Responded to service requests during and after business hours.
  • Set up networks and computers for business and residential customers.
  • Installed and configured new devices and system components.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
Network Technician, 04/2015 - 09/2020
Cross Keys Village New Oxford, PA,
  • Installed equipment for data communications networks including cabling, wireless routers and telephone systems.
  • Ran cabling and installed data drops for new node installations.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Traveled to remote office locations to install nodes and implement client software rollouts.
Assembly Line Worker, 01/2016 - 10/2016
Compass Group Usa Inc Sunnyvale, TX,
  • Completed durable assemblies and sub assemblies with hand and power tools such as drill and others.
  • Removed rough spots to enhance parts alignment and improve finishes.
  • Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
  • Followed outlined specifications to implement effective assembly plans.
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Buffed out minor scratches and imperfections, which bolstered product quality.
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Worked closely with others in team-oriented settings to maintain line productivity.
  • Inspected and tested components, assemblies and power tools for proper functionality.
Contract Laborer, 01/2008 - 03/2015
Self Employed City, STATE,
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Followed all company policies and procedures during shift.
  • Interpreted maps and followed written and verbal directions.
  • Maintained clean and orderly appearance while on shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
Bachelor of Science: Computer And Information Sciences, Expected in 08/2005
University of Lome - Togo,

AWS Certified Cloud Practitioner (CLF)

AWS Certified Solutions Architect - Associate (SAA)

CompTIA Security+ ce

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  • University of Lome

Job Titles Held:

  • Cable Installation Technician
  • Network Technician
  • Assembly Line Worker
  • Contract Laborer


  • Bachelor of Science

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