Precise Aircraft Cleaner with experience efficiently cleaning and organizing interior of aircraft. Skilled at carrying out tasks such as spraying cleaning solution, wiping surfaces, restocking restroom supplies and removing trash. Self-sufficient and independent with talent for working with minimal supervision. Hospitable Restaurant supervisor proficient in overseeing staff. Diligent and fully invested in improving team strength by exhibiting steadfast leadership in high-pressure situations.
Skills
Cleaning practices knowledge
Familiarity with plane exterior
Technical document reading
Customer service
Issue and conflict resolution
Time management
Organizational skills
Flexible
Communication
Leadership
Equipment cleaning and maintenance
Dish preparation
Cutting and slicing techniques
Food preparation
Punctual and honest
Restaurant operations management
trilingual in English, Spanish, and Portuguese
Supervisory skills
Menu development
Adaptable
Labor and food cost control
Customer-oriented
Staff development talent
Experience
04/2021 to Current
Cabin CleanerMcgee Air Services – Everett, WA,
Vacuumed floors and cleaned aircraft's cockpit.
Removed trash from receptacles and seat pockets and replenished aircraft supplies.
Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
Carried out security checks as required, cleaned tray tables and windows, and rearranged magazines to be presentable.
Removed exterior exhaust stains and washed down aircraft's structural parts.
Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Ordered and restocked supplies to keep workplace operating smoothly.
Followed company regulations and rules promoting safe environment for both travelers and employees.
Cleaned and serviced all areas of aircraft, including cabin, galleys and lavatories.
Completed accurate audits of aircraft following cleaning and sanitization procedures.
Enforced lost and found procedures whenever missing items were located.
Offered answers to passengers' questions and resolved issues that arose during flights.
Followed safety, passenger and supply pre-flight checklists.
02/2019 to 04/2021
Prep CookBrookdale Senior Living – Selinsgrove, PA,
Organized and labeled stock of ingredients to maintain needed inventory levels.
Prepped vegetables and ingredients by washing, chopping and dicing.
Helped train and develop new talent.
Dressed, seasoned and garnished appetizers and salads to prepare for food service.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
Sliced meats to prepare for cooking and assembly of menu items.
Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
Maintained clean and orderly kitchen with regular attention to checklists.
Prepared simple salads and common entrees.
Processed incoming deliveries, rotated stock and put away new items in correct locations.
Followed chef prep lists and last-minute orders to help team meet customer needs.
Carved meats into precise cuts for cooking.
04/2017 to 01/2019
SupervisorKey Tronic Corporation – Oakdale, MN,
Developed and implemented standards and procedures that ensured the safety of food quality
Offered instruction, coaching and motivation to employees during the shift
Answered customers' questions and addressed problems and complaints in person and via phone
Trained new employees on company customer service policies and service level standards
Offered direction and gave constructive feedback to motivate team members
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Informed customers about sales and promotions in a friendly and engaging manner
Replenished merchandise shelves with items from the stockroom
Handled products and equipment in accordance with safety and sanitation guidelines
Suggested additional items and offered samples of weekly promotional items to increase store sales
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests
Safely used knives, scales, wrappers, compactors, garbage disposals
Education and Training
Expected in 06/2016
High School Diploma: Marie Curie High School - Chicago, IL GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Native/ Bilingual
Negotiated:
Portuguese:
Professional
Negotiated:
Accomplishments
Identified machine malfunctions, leading to cost-saving repairs.
Offered suggestions for improved training procedures leading to an increase in employee retention.
Recognized as Employee of the month for outstanding performance and team contributions.
Promoted from front of house supervisor, in less than 12-months
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