CA Assistant and Billing Specialist Resume Example

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CA ASSISTANT AND BILLING SPECIALIST
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing patients and routing phone calls to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Skills
  • Invoicing proficiency
  • Medical billing and collections
  • Billing dispute resolution
  • Claims processing
  • Organization and efficiency
  • Multi-line telephone skills
  • Data entry
  • Document control
  • Multitasking and prioritization
  • Multitasking ability
  • PC proficient
  • Professional and polished presentation
  • Business operations understanding
Experience
Company Name | City, StateCA Assistant and Billing Specialist02/2019 - 08/2020
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
  • Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
  • Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
  • Monitored, maintained and calibrated medical equipment daily.
  • Recorded vital signs, weight and patient information in electronic health records system.
  • Assisted patients with activities of daily living, including meals, bathing and grooming.
  • Greeted patients, answered questions and scheduled appointments.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Company Name | City, StateEligibility Specialist and Billing Specialist01/2014 - 01/2018
  • Assists clients with obtaining required verification for determining eligibility for Public Assistance programs.
  • Worked assigned alerts, changes and incoming documents daily.
  • Explained program eligibility requirements, rules and regulations.
  • Advised individual rights and responsibilities to clients.
  • Assists clients with obtaining required verification for determining eligibility for Public Assistance programs.
  • Worked hand in hand with the Social Security office to ensure the patient had all the documentation needed.
  • Assessed the needs of each person and gave them the appropriate information needed.
  • Called applicants to set up appointments and explain benefits processes.
  • Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Inputted all communication with applicants into computer system to facilitate future clarification and knowledgeable support.
  • Provided medical billing for clients after corrections were made. Worked any insurance denials that were found in the system.
  • Processed benefits applications, which included documents for SNAP, TANF, and Medicaid.
  • Provided medical billing for clients after corrections were made. Worked any insurance denials that were found in the system. Provided 24/7 care for all families in need of assistance.
  • Cultivated effective fact-checking and research talents from daily reviews of program eligibility requirements.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Conducted interviews with applicants, explaining benefits process and which programs were available.
Company Name | City, StateReceptionist CA Assistant Office Manger01/2012 - 01/2014
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Kept patient rooms clean between services and removed used linens for laundering.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Assisted with technical treatments and entered information within patient records and charts.
Education and Training
Picayune Memorial High School | City, StateHigh School Diploma05/1987
Pearl River Community College | City, StateSome College (No Degree) in Medical Technology

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Resume Overview

School Attended

  • Picayune Memorial High School
  • Pearl River Community College

Job Titles Held:

  • CA Assistant and Billing Specialist
  • Eligibility Specialist and Billing Specialist
  • Receptionist CA Assistant Office Manger

Degrees

  • High School Diploma
    Some College (No Degree) in Medical Technology

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