CA Assistant and Billing Specialist Resume Example

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Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing patients and routing phone calls to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

  • Invoicing proficiency
  • Medical billing and collections
  • Billing dispute resolution
  • Claims processing
  • Organization and efficiency
  • Multi-line telephone skills
  • Data entry
  • Document control
  • Multitasking and prioritization
  • Multitasking ability
  • PC proficient
  • Professional and polished presentation
  • Business operations understanding
Company Name | City, StateCA Assistant and Billing Specialist02/2019 - 08/2020
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
  • Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
  • Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
  • Monitored, maintained and calibrated medical equipment daily.
  • Recorded vital signs, weight and patient information in electronic health records system.
  • Assisted patients with activities of daily living, including meals, bathing and grooming.
  • Greeted patients, answered questions and scheduled appointments.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Company Name | City, StateEligibility Specialist and Billing Specialist01/2014 - 01/2018
  • Assists clients with obtaining required verification for determining eligibility for Public Assistance programs.
  • Worked assigned alerts, changes and incoming documents daily.
  • Explained program eligibility requirements, rules and regulations.
  • Advised individual rights and responsibilities to clients.
  • Assists clients with obtaining required verification for determining eligibility for Public Assistance programs.
  • Worked hand in hand with the Social Security office to ensure the patient had all the documentation needed.
  • Assessed the needs of each person and gave them the appropriate information needed.
  • Called applicants to set up appointments and explain benefits processes.
  • Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Inputted all communication with applicants into computer system to facilitate future clarification and knowledgeable support.
  • Provided medical billing for clients after corrections were made. Worked any insurance denials that were found in the system.
  • Processed benefits applications, which included documents for SNAP, TANF, and Medicaid.
  • Provided medical billing for clients after corrections were made. Worked any insurance denials that were found in the system. Provided 24/7 care for all families in need of assistance.
  • Cultivated effective fact-checking and research talents from daily reviews of program eligibility requirements.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Conducted interviews with applicants, explaining benefits process and which programs were available.
Company Name | City, StateReceptionist CA Assistant Office Manger01/2012 - 01/2014
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Kept patient rooms clean between services and removed used linens for laundering.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Assisted with technical treatments and entered information within patient records and charts.
Education and Training
Picayune Memorial High School | City, StateHigh School Diploma05/1987
Pearl River Community College | City, StateSome College (No Degree) in Medical Technology


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School Attended

  • Picayune Memorial High School
  • Pearl River Community College

Job Titles Held:

  • CA Assistant and Billing Specialist
  • Eligibility Specialist and Billing Specialist
  • Receptionist CA Assistant Office Manger


  • High School Diploma
    Some College (No Degree) in Medical Technology

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