Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Value driven individual with strong leadership, problem solving, customer service, and communication skills seeking an opportunity to contribute to an organization’s success. Accomplished in promoting revenue growth, reducing risk and optimizing policies. Dedicated to making accurate decisions quickly.

  • Business practices knowledge
  • Production-oriented
  • Analyzing data
  • Managing risk
  • Influencing business growth
  • Relationship building
  • Team building
Business Underwriter Senior, 08/2020 to Current
State Auto InsuranceCity, STATE,
  • New and Renewal Middle Market Underwriter for the Cincinnati, OH territory. Responsible for new growth and retention of existing book of business.
  • Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
  • Negotiated coverage, policy pricing and service delivery during meetings with customers, agents or brokers.
  • Leveraged customers' history, industry and demographic information to calculate renewal rates.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked with colleagues to review and accept or deny new and renewal business.
Commercial Lines Underwriter II, 10/2015 to 08/2020
Philadelphia Insurance CompaniesCity, STATE,
  • New Business Underwriter for following territories: State of Indiana State of Kentucky State of Tennessee Underwrite Insurance for: Auto, Property, General Liability, Professional Liability, Crime, Inland Marine, Sexual Abuse & Molestation and Umbrella Head of the EAC for the Ohio Valley Region.
  • Responsible for implementing new ideas, planning and organizing social service events, engaging employees and being the voice of our region for approximately 50 Philadelphia employees.
  • Responsible for $2,500,000 in New Business Production annually for a variety of products, including Human Service (For Profit and Not For Profit), Education, Mental Health, Habitational, Fuel, Home Health Care Sole underwriter for Museum and Cultural Institutions for the Ohio Valley Region Sole underwriter for Fuel Dealers for the state of Tennessee Manage relationships with our Preferred Agents for multiple states.
  • Working on the company initiative of Outward Facing Underwriting and helping to change the structure of how Philadelphia Insurance writes business.
  • This also includes handling one of the region’s largest renewals (approximately $2,000,000 in premium) to help ensure the agency relationship is well-taken care of and accounted for.
Business Insurance Underwriter, 08/2010 to 10/2015
State Auto Insurance CompaniesCity, STATE,
  • Renewal Underwriter for the state of Michigan Personal Insurance Underwriter, Sr.
  • Sole underwriter for the state of Michigan.
  • Implemented underwriting strategies to help decrease the loss ratios substantially for the home and auto books of business while working to decrease the PIF count for unprofitable policies.
  • Co-Chair of the 2012 Agency Survey.
  • Responsible for working with management to determine which agencies to survey, necessary questions to ask and how to phrase the questions, gathering all agent information, determining when and how to distribute the survey and scheduling the survey.
  • Originated the Agency Survey Action Plan to analyze and implement feedback received from the Agency Survey on underwritings’ performance.
  • This included developing training sessions and determining areas that needed improvement in the department.
  • Co-Team Agency Management Program Coordinator for 2012 and Team AMP Coordinator for 2013.
  • Helped to train and provide necessary assistance to both the manager and the Kentucky/West Virginia and Kentucky/Michigan teams.
  • Provided guidance and kept the teams to a strict schedule to complete all analysis, programs and reunderwriting in a timely manner.
  • Analyzed agencies on the Red Light List due to profitability issues and trends.
  • Successfully developed and implemented Agency Management Programs from 2010 – present.
  • Earned the Senior designation in April 2012 Mentored and helped train new members of the Kentucky Underwriting Team January 2009.
Education and Training
Bachelors of Science: Liberal Studies, Expected in 01/2008
Grand Valley State University - Allendale, Traverse City, MI

GPA: 3.68, Dean’s List. Traverse City Campus newspaper writer. Internship: Addiction Treatment Services, Dakoske/Phoenix Hall. Internship: Child and Family Services. TC Libs Member: Student organization

: , Expected in 01/2005
Northwestern Michigan College - Traverse City, MI

General Requirements. Macro Agreement. Pre- Nursing

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School Attended

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  • Northwestern Michigan College

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  • Bachelors of Science

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