Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Results driven professional with extensive administrative experience, scheduling appointments for four physicians, verifying private insurance and Medicaid, fundraiser supervisor, administrative assistant skills, and using administrative skills to manage all office concerns for a non-profit organization.
  • MS Office
  • Employee Training and Development
  • Detail Oriented
  • Typing 55 wpm
  • Deadline Oriented
  • Staff Motivation
  • Proficient Use of All Office       Equipment 
  • Data Entry
Cut costs by 30% within one month of time by accurately verifying insurance and receiving correct copays.  Trained 35 new employees. Directed a organization by maintaining three different successful sites.
09/2014 to 11/2016
Business Support II Centura Health Arvada, CO,
  • Using accurate procedure codes for scheduling, moving overbooked and incorrectly blocked schedules to ensure uninterrupted check in process which allows me to exceed company's monthly client care requirements (More than 3,000 clients per month).
  • Verifying insurance in advance for scheduled appointments and immediate verification for walk-ins collecting co-pays and balances and allowing uninsured clients to apply for Value Options/North Star or Metrocare Plan.
  • Adhering to company policies assists with no or low balances for customers and correct claim filing allows the company to gain profit.
04/2009 to 05/2010
Director of Operations The One Group Eden Prairie, MN,
  • Responsible for viewing applications, hiring, and training all employees and volunteers, my team had success at every fundraising site and commended for customer service.
  • Successfully in charge of 25-35 persons at three separate fundraising sites without micro-management.
09/2002 to 08/2005
QC Branch Indexer/Scanner/Transaction Processor Affiliated Computer Services City, STATE,
  • Transcribing and performing routine data entry of pre-coded mortgage account numbers into an automated system meeting and exceeding daily and monthly quotas.
  • Verifying and scanning mortgage loan documents and correspondence to ensure accuracy and completeness earning my supervisor and I bonuses.
Education and Training
Expected in
: Accounting
Texas A&M - Commerce , Texas
Conflict resolution, customer service, data entry, documentation, employee training, filing, fundraising, hiring, insurance, MS Office, mortgage loan, policies, profit, scanning, scheduling, supervisor, team player, vendor presentations

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School Attended

  • Texas A&M

Job Titles Held:

  • Business Support II
  • Director of Operations
  • QC Branch Indexer/Scanner/Transaction Processor


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