Results driven professional with extensive administrative experience, scheduling appointments for four physicians, verifying private insurance and Medicaid, fundraiser supervisor, administrative assistant skills, and using administrative skills to manage all office concerns for a non-profit organization.
Employee Training and Development
Typing 55 wpm
Proficient Use of All Office Equipment
Cut costs by 30% within one month of time by accurately verifying insurance and receiving correct copays. Trained 35 new employees. Directed a organization by maintaining three different successful sites.
10/2014 to 12/2016
Business Support IIDallas Metrocare Services － Dallas, Texas
Using accurate procedure codes for scheduling, moving overbooked and incorrectly blocked schedules to ensure uninterrupted check in process which allows me to exceed company's monthly client care requirements (More than 3,000 clients per month).
Verifying insurance in advance for scheduled appointments and immediate verification for walk-ins collecting co-pays and balances and allowing uninsured clients to apply for Value Options/North Star or Metrocare Plan.
Adhering to company policies assists with no or low balances for customers and correct claim filing allows the company to gain profit.
05/2009 to 06/2010
Director of OperationsBreakin' The Cycle Ministries Inc － Dallas, Texas
Responsible for viewing applications, hiring, and training all employees and volunteers, my team had success at every fundraising site and commended for customer service.
Successfully in charge of 25-35 persons at three separate fundraising sites without micro-management.