(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Executive Profile

Ambitious leader who creates strategic alliances with organization partners to effectively align with and support key program initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.A Dedicated leader in the health and wellness field. Over 14 years of experience in program development and management. Extensive knowledge of Michigan. Strategic and resourceful when met with fiscal, program, personnel, or team challenges.

Skill Highlights
  • Project management and planning
  • Quality Improvement
  • Leadership/communication skills
  • Program development
  • Business operations organization
  • Budgeting expertise
  • Departmental management
  • Self-motivated
  • Staff development
  • Strategic Planning
  • Team building and leadership
  • Budget administration
  • Administrative skills
  • Communication skills
  • Community outreach
  • Cultural awareness and diversity
Grand Valley State University Allendale, Michigan Expected in 2004 Masters : Social Work - GPA :

Advanced Generalist

University of Michigan Ann Arbor, Michigan Expected in 1999 B.A : Sociology - GPA :
Core Accomplishments

Developed electronic voucher based program to support individual's in need of long term, sustainable recovery from substance abuse and mental health issues.

Medical Records

  • Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.

Data Organization

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Operations Management:

  • Managed [operation].
  • Handled all functions related to [program].

Professional Experience
Zenbusiness - Business Services Coordinator
Raleigh, NC, 2007 - Current
  • Behavioral Health Program.
  • Strengthened organization by leading implementation of Access to Recovery Initiative.
  • Created new revenue streams through the development of an electronic voucher based system.
  • Oversight and management of multi-million dollar operating budget.
  • Streamlined cross-functional initiative to achieve.....
  • Oversaw quality assurance program
  • Directed organization accreditation process,
  • Mentored students and volunteers
  • Oversaw billing and other revenue streams
  • Identified new grants
  • Headed program development and oversight.
  • Analyzed incidents of risk management, safety and recipient rights violations.
Brightspring Health Services - Substance Abuse Director
Palestine, TX, 2005 - 2007
  • Behavioral Health Program
  • Oversight of outpatient substance abuse services, community based prevention, and domestic violence program.
  • Opened Residential Treatment facility
  • Developed resident programming
  • Oversaw staff hiring and training
  • Instituted policies and procedures
  • Prepared program for accreditation
Cvs Health - Project Director
Woonsocket, RI, 2002 - 2004
  • Implemented an adult substance abuse program, which incorporated traditional Native American healing practices such as sweat lodges and ceremonies in conjunction with non-native therapeutic practices funded through Center for Substance Abuse Treatment (CSAT).
  • Managed fiscal monitoring of administrative budgets as well as subcontract budgets.
  • Adhered to all grants reporting requirement with CSAT.
  • Assisted in efforts to secure future funding through grant writing utilizing a team approach.
Little Traverse Bay Bands Of Odawa Indians - Program Coordinator
City, STATE, 2001 - 2002
  • Created outreach program for children and youth who were at risk of entering the juvenile justice system or whom were already involved in the system creating a direct link between the schools and behavioral health services.
  • Bridged communication between tribal, local, state, and federal agencies on the impacts of severe emotional disturbances with children and youth at home, school, and in the community.
  • Hired and supervised community based outreach worker
  • Consulted with multi-disciplinary team
  • Managed program budgets
Inter-Tribal Council Of Michigan, Inc. - Families First of Michigan Intervention Specialist
City, STATE, 03/1999 - 2001
  • Provided intensive crisis interventions with families at risk or involved in the child welfare or judicial systems.
  • Maintained a caseload and advocated for families.
  • Completed assessments
  • Developed plans for individuals and families.
  • Maintained client files such as treatment plans, case notes and termination plans as well as conducted follow-up with families.
  • Practiced a strength-based approach
  • Communicated with community resources for families in need of additional assistance.

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Additional Information
  • 2013-Current; Appointed by Department of Community Health (MDCH) Director, Jim Haverman to the State of Michigan's Behavioral Health Advisory Council (2 year term)
  • 2008- Current; Chairperson of the Behavioral Health Communication Network a consortium of federally recognized tribes and their behavioral health programs throughout the State of Michigan .
  • 2008-2009 Member of the Integrated Treatment Committee for the State of Michigan Substance Abuse and Mental Health Division.

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Resume Overview

School Attended

  • Grand Valley State University
  • University of Michigan

Job Titles Held:

  • Business Services Coordinator
  • Substance Abuse Director
  • Project Director
  • Program Coordinator
  • Families First of Michigan Intervention Specialist


  • Masters
  • B.A

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