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Business Services Coordinator Resume Example

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BUSINESS SERVICES COORDINATOR
Professional Summary

• 21 years Administrative Management •18 years Budget Management and Reconciliation •9 years Inventory Control •9 years in Office Management •7 years Cash Management •Extensive knowledge in Microsoft Office Suite •Knowledge of state/government budget policy/process and reporting •Skilled in research, analyzing data, writing, and editing •Ability to create and maintain complex spreadsheets

Work History
Business Services Coordinator, 01/2018 to CurrentNorth Carolina State University, Raleigh, NC
  • Serves as a personal assistant to the Director of Distance Education Programs at the College of Engineering.
  • Manage multi-million dollar budgeted accounts which include all expenditures, projections for the upcoming quarter/year, and year-end closeout.
  • Responsible for budget expenditures for each account and identify any discrepancies.
  • Analyze financial data for departmental and university purposes and compliance.
  • Monitors budget for revisions of assigned projects to ensure that accurately reflected for each account.
  • Approves budget travel, conference authorizations, and purchase orders.
  • Established databases for projects and weekly expense summaries, access of no pay faculty, teaching faculty and their contractual period and other reports as needed.
  • Handles Human Resources duties, such as background checks, entering additional compensations, posting of positions, and updating positions using PeopleSoft.
  • Prepares employee packet for onboarding procedures.
  • Ensures the accuracy of the compensation for the contract period and to keep contracts updated or amended as needed.
  • Coordinated with personnel and other engineering departments in the completion of the compensation forms and follows up to make sure that all approval levels have been received, data has been entered into the university payroll system, and payment is scheduled to be distributed.
  • Serves as an HR liaison with the college and the university's HR offices and maintains active files on all employees in Raleigh and those at our satellite locations.
Office Manager, 01/2016 to 01/2018Department of Health and Human Services, Raleigh, NC
  • Extensive encumbrance of funds for the NC Department of Health and Human Services contracts, grants, and procurement with a total of more than $800 million annually.
  • Responsible for encumbering in North Carolina Accounting System for all departments of Health and Human Services.
  • Conducted NCAS training on “How to Encumber” for 15 departments.
  • Edit vendor request for encumbered amounts, account numbers or descriptions that has changed from the original contract supportedin NCAS.
  • Assist the buyers in the department with adding/editing vendors in NCAS.
  • Security Admin for DHHS, which consist of granting, secured access to NCAS.
  • Managed purchases of commodities through e-Procurement and receipt of inventory purchased.
  • Build and populate multiple spreadsheets and statistical documents for government usage in Excel, which includes but not limited to the HUB report and surplus tracking.
  • Evaluate and download the final contract packages from OPEN WINDOWS onto the shared drive in a PDF format.
  • Use OPEN WINDOWS to retrieve financial information and budget codes that are used to encumber funds.
  • Process all electronic filing of vendor for each department represented by the North Carolina government.
  • Bond – page 2 •Supervised critical/confidential information about the vendors, which restricts discussion and knowledge of activity to a need to know basis.
  • Coordinate, schedule, track equipment for recycling or purchase through the State and Federal Surplus, and managed the transfer of assets.
  • Manage the Purchase Card purchases and track all the expenditures of the P-Card for our department.
  • Process the request for building access and maintenance work orders.
  • Submit bid posting, addenda, and awards of grants on the NC Interactive Purchasing System, for potential vendors.
  • Correspond with all departments about contracts, direct pays, invoices, insurance, licenses, etc.
  • Manage onboarding for new employees.
  • Receives screens and directs incoming calls, visitors, mail and e-mail to the designated areas.
  • Computerize maintenance of files, records, calendars, and coordinates meetings.
  • Handle all general office duties as needed.
Administrative Assistant/Lead Secretary, 01/2011 to 01/2016Wake County Public Schools-Bridges/Project Enlightenment, Raleigh, NC
  • Provided administrative support to the Facilitator and Director.
  • Support Facilitator through composition of administrative reports, initiate request for information, gather and consolidate data, draft material, calendar organization, and preparation for meetings using Word.
  • Served as office manager for daily office operations, maintenance of equipment, and maintenance of student and employee records.
  • Managed 15 budgeted accounts composed of monthly reports, tracking activity, reconciling statements, accounts receivable, and accounts payable.
  • Preparation of monthly budget reports and forecasting.
  • Computerize maintenance of files, records, calendars, coordinates meetings, purchased supplies, payroll, timekeeping, and inventory and school purchases through the ORACLE database.
  • Basic human resource management of employee records which consist of new hires, substitute teachers, payroll, and employees leave.
  • Build and populated databases, spreadsheets and monthly reports to improve budget management using Excel.
  • Accurately manage student medical records and administered medication.
  • Manage student records, which consisted of medical, psychological, criminal and general information.
  • Extensive data entry of referral applications, screenings, filing, and counseling referrals.
  • Scheduled interviews and meetings among the public, various departments and government officials.
  • Created the Daily Operations Manual for clerical staff and updated Bridges Handbook for the fiscal year.
  • Implemented the Visitor Pass Security Solutions for school security.
  • Generated and created quarterly revenue, through recycling.
Secretary/Receptionist, 01/2004 to 01/2011Pitt County Board of Education, Greenville, NC
  • Provide administrative support to three directors.
  • Managed budgeted accounts, which consist of monthly reports and tracking activity.
  • Managed over 100 non-faculty coaches' contracts for payment, which complied with state regulations.
  • Processed all acquisitions including preparation/verification of purchase requisitions, work orders, invoices, and reimbursements.
  • Composed/updated the Athletic Handbook and athletic schedules as needed.
  • Administer and supervised confidential documents.
  • Ordered equipment for office and textbooks for each school through the North Carolina Accounting System (NCAS).
  • Composed electronic records of all transactions.
  • Computerize maintenance of files, records, and calendars.
  • Responsible for coordinating meetings, travel arrangements, hotel accommodations, prepared agendas, followed by minutes from each meeting.
  • Distribution of minutes, mail and courier deliveries.
  • Entered work orders, to have equipment distributed, removed or replaced in various departments/locations.
  • Bond – page 3.
Education
Bachelor of Science, BUSINESS ADMINISTRATION, Expected in 05/2021
Campbell University - Raleigh, NC
Associate of Applied Science, BUSINESS ADMINISTRATION, MANAGEMENT APPLICATIONS AND PRINCIPLES, 05/2010
Pitt Community College - Greenville, NC
Skills
  • Accounting, Word
  • Accounts payable, Monitors
  • Accounts receivable
  • Acquisitions
  • E-mail
  • PeopleSoft
  • Budget management, Personnel
  • Purchasing
  • Commodities, Reconciling
  • Contracts, Spreadsheets
  • HUB
  • Human Resources
  • Business operations
  • MS Office Suite
  • Databases, Composition
  • Year-end Closeouts
  • Editing
  • ORACLE database
  • Administrative support, Payroll
  • Financial Forecasting
  • Budget, Procurement
  • General office duties
  • Government
  • Grants
  • Data entry, Travel arrangements
  • Payroll and budgeting
  • Process improvement
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Resume Overview

Companies Worked For:

  • North Carolina State University
  • Department of Health and Human Services
  • Wake County Public Schools-Bridges/Project Enlightenment
  • Pitt County Board of Education

School Attended

  • Campbell University
  • Pitt Community College

Job Titles Held:

  • Business Services Coordinator
  • Office Manager
  • Administrative Assistant/Lead Secretary
  • Secretary/Receptionist

Degrees

  • Bachelor of Science , BUSINESS ADMINISTRATION Expected in 05/2021
    Associate of Applied Science , BUSINESS ADMINISTRATION, MANAGEMENT APPLICATIONS AND PRINCIPLES 05/2010

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