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business risk and control associate resume example with 8+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable Business Control and Risk Associate with strong ability in risk and control. Offering logical, detail-orient and knowledgeable. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Work ethic
  • Analytical
  • Time management
  • Reliable and trustworthy
  • Flexible
Experience
08/2019 to Current Business Risk and Control Associate Wells Fargo & Company | City, STATE,
  • Complied with safety regulations in terms of document control, strictly following all corporate procedures and federal rules.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
  • Identified process gaps, determined solutions and implemented updates to drive efficiency improvements.
  • Implemented processes and protocols to validate and monitor risk assessments.
  • Conducted investigations and took appropriate actions to resolve concerns.
  • Completed documents and work requests according to company standards.
  • Set up, optimized and enforced consistent document management policies.
03/2018 to 08/2019 Team Lead Securities Operations Specialist Wells Fargo & Company | City, STATE,
  • Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
  • Developed new practices to increase efficient delivery of commodities and product process compliance.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
09/2014 to 03/2018 Securities Operations Service Specialist III Wells Fargo & Company | City, STATE,
  • Supported product change requests to communicate impact on capacity plans.
  • Developed new practices to increase efficient delivery of commodities and product process compliance.
  • Managed supplier relations in accordance with company policies to drive supplier selection.
  • Worked collaboratively with stakeholders to discuss new projects, supplies and initiatives for determining impact on purchasing and production activities.
  • Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Handled all delegated tasks, including managing manager job functions and risk and control of physical certifications.
  • Trained new employees on new system updates and policy changes to positions to support team efficiency.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Performed various troubleshooting tasks, including system issues and working with counterpart to combat assembly issues.
12/2012 to 09/2014 Securities Operations Service Specialist III Wells Fargo & Company | City, STATE,
  • Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
  • Worked collaboratively with stakeholders to discuss new projects, supplies and initiatives for determining impact on purchasing and production activities.
  • Developed new practices to increase efficient delivery of commodities and product process compliance.
  • Supported product change requests to communicate impact on capacity plans.
  • Built positive and productive customer connections to drive consistent sales.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
Education and Training
Expected in 05/2007 Bachelor of Science | International Business University Of St. Catherine, Saint Paul, MN GPA:
  • Major in International Economics and Business
  • Minor in Marketing
  • Completed coursework in Economics, Accounting and Management.
  • Academic Achievement and Minnesota Private College Recipient
Expected in 05/2021 Graduate Certificate in Business Analytics | Business Analytics University Of St. Thomas, Saint Paul, MN GPA:
  • Completed coursework in Data Visualization, Data Management and Statistics.

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Resume Overview

School Attended

  • University Of St. Catherine
  • University Of St. Thomas

Job Titles Held:

  • Business Risk and Control Associate
  • Team Lead Securities Operations Specialist
  • Securities Operations Service Specialist III
  • Securities Operations Service Specialist III

Degrees

  • Bachelor of Science
  • Graduate Certificate in Business Analytics

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