(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Successful Independent business operator with over twenty years of experience. Enthusiastic and professional individual with experience in office support, salon management and outside sales. Excelled in Communication studies and Educational presentations. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Very Excited to bring all of experience, expertise, education and skill sets to a new environment where I can be an asset.

  • Strong interpersonal skills
  • Multi line telephone proficiency
  • Computer system proficiency
  • Business writing and document creation
  • Proofreading of documents
  • Electronic filing systems
  • Data entry
  • Office equipment
  • Typing proficient
  • Advanced MS Office Suite knowledge
  • Cash, check and credit card handling
  • Presentation and education seminars
  • Schedule and calendar management
  • Professional and mature
  • Meticulous attention to detail
  • Time management
Education and Training
Sacramento City College Sacramento, CA Expected in 05/2016 Associate of Arts : Communication - GPA :
Sacramento City College Sacramento, CA Expected in 12/1994 Certification/License KK305373 : Cosmetology Education - GPA :
Halo Branded Solutions - Business Operator Hair Service
Long Island City, NY, 02/1995 - Current
  • Maintained a large clientele for decades through service consistency, effective communication and trustworthy business dealings.
  • Provide excellent service and attention to customers when face-to-face, or Via phone conversations, text messaging and Email.
  • Maintain Electronic Files which contain confidential client service, health and payment data.
  • Retrieve pertinent client information to best service needs.
  • Use effective communication and in depth consultation to find creative solutions to client concerns.
  • Educate clients on hair health, needs and post treatment care.
  • Microsoft Word document creation for correspondence with clients, prospective clients and vendors.
  • Microsoft Excel spreadsheets for book keeping and inventory.
  • Improve profit margins by up selling services and products.
  • Negotiate Hair Service Contracts for large bridal parties.
  • Appointment and calendar setting.
Sport Clips - Office Assistant and Receptionist
Brookhaven, PA, 01/2014 - Current

Independent Business Operations 2013-current

  • Rent Hair Styling Station and Manage all aspects of business.

Office Assistant and Receptionist 2014-current

  • Use Microsoft Word for document creation and correspondence.
  • Use Microsoft Excel for maintenance of inventory data.
  • Multi Line telephone to answer hundreds of daily customer inquiries, take detailed messages and transfer important calls.
  • Use Meevo 2.0 Computer System for all client transactions, data input, data retrieval, appointment setting and cash register
  • Use copy and fax machine to assist with clerical duties
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Received and screened high volume of internal and external communications.
  • Use Electronic Filing system to update financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
Via Beaute Cosmetics And Beauty Supply - Outside Sales Representative
City, STATE, 01/2013 - 01/2014
  • Used company sales data base to retrieve client data, input data and house inventory spreadsheets.
  • Communicated daily with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Negotiated prices and set up contracts to finalize product agreements.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Educated clients and potential clients about products through seminars, sales presentations and other special events.
  • Answered customers' questions in person, and via telephone, Emails, and texts regarding products, prices and availability.
  • Utilized upselling techniques to build sales with current clients.
  • Handled highest volume salon accounts in assigned territory.
  • Acted as customer liaison between sales management and personal accounts.
  • Attended quarterly sales meetings.
Elle 23 Salon - Hair Salon Manager
City, STATE, 09/2008 - 05/2012

Independent Business Operations 2008-2012

  • Rented Hair Styling station and Managed all aspects of Independent business.

Salon Manager 2009-2012

  • Customer Service and Receptionist
  • Maintained Electronic files on all confidential customer data.
  • Microsoft Word for document creation in order to correspond with customers and vendors in a professional manner.
  • Microsoft Word to create Marketing material and Educational brochures.
  • Used Copy machine in order to share documented information to multiple parties on salon contracts,Inventory receipts, staff responsibilities and salon meetings.
  • Microsoft Excel for book keeping, inventory and sales predictions.
  • Used Multi line telephone for appointment/calendar setting and to retrieve client information and answer inquiries.

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Resume Overview

School Attended

  • Sacramento City College
  • Sacramento City College

Job Titles Held:

  • Business Operator Hair Service
  • Office Assistant and Receptionist
  • Outside Sales Representative
  • Hair Salon Manager


  • Associate of Arts
  • Certification/License KK305373

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