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business operations manager resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Budgetary Planning
  • CRM and Office Management Software
  • Training and Development
  • Problem Resolution
  • Administration and Reporting
  • Scheduling and Coordinating
  • Work Planning and Prioritization
  • Project Planning
  • Employee Development
  • Documentation and Reporting
  • Managing Operations and Efficiency
  • Hiring and Training
  • Project Management
  • Scheduling and Calendar Management
  • Invoicing and Billing
  • Accounts Payable and Receivable
  • Forklift Operation
  • Advertising Campaigns
  • Google AdWords
  • Customer Service
  • Account Management
  • Office Management
  • Payment Collection
  • Supervision & Leadership
  • Legal Documents
  • PPE Use
  • Permitting Specialist
  • Design Development
  • AutoCAD Certification
  • Design Management
  • AutoCAD
  • Producing and Revising Drawings
  • Architectural Designs
  • Verbal and Written Communication
  • MS Office
  • Construction design
  • Autodesk software
Experience
01/2017 to Current
Business Operations Manager Pae Government Services Inc Colorado Springs, CO,
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Maintained yard appearance, keeping ground clean and clear.
  • Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Tied and secured loads to prevent shifting or damage to items.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Resolved both technical and contractual issues.
  • Selected necessary materials and calculated dimensions to develop plan appropriate to specifications.
  • Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
  • Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
  • Produced time and cost estimates for change orders.
  • Obtained building permits and required city approval to begin projects.
  • Read plans, instructions or specifications to determine work activities.
  • Provided insights to assist with value engineering and architectural review processes.
  • Received and reviewed details from design professionals to determine precise measurements for drawing preparation.
  • Coordinated with project engineer on final as-built drawings so department and customer had accurate record of final design implemented on site.
  • Created schematic renderings in computer-aided software to produce 2D and 3D models.
  • Evaluated architectural and engineering sketches and interpreted layouts to create detailed blueprints for construction projects using Autocad.
01/2017 to Current
Real Estate Sales Agent Nexthome Rustic Realty Winterville, NC,
  • Identified potential buyers through cold calling.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Generated lists of properties comparable with buyers' needs and financial resources.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
  • Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
  • Advised sellers on making homes more appealing to buyers in competitive marketplace.
  • Applied various methods to build client base, including networking, email and social media.
  • Managed real estate transactions from initiation to closing.
06/2013 to 01/2017
Certified Crane Operator S.T. Wooten Corporation City, STATE,
  • Determined crane's load chart and rigging weight to calculate net capacity of every possible configuration.
  • Inspected equipment and materials for defects prior to operating cranes to prevent malfunction or damage.
  • Observed and followed signals of those from individuals directing moving and positioning of loads.
  • Maintained cranes by inspecting for defects or wear, lubricated ropes and winches and replaced worn out cables.
  • Maintained accurate crane operator log books detailing seat time, jobs, locations, cranes used and daily hours.
  • Adhered to OSHA safety standards and precautions including weight capacity, tag lines and ground stability.
  • Operated mobile crane and moved materials to various locations.
  • Followed related safety regulations, contract requirements, company policies and operating procedures.
  • Inspected and maintained inventory of all slings, chains, ropes and shackles.
  • Loaded or unloaded deliveries and shipments, taking care to avoid damage and safety risks.
  • Completed deliveries by requested times.
  • Inspected vehicle before leaving company premises and after trips.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Controlled traffic passing near, in or around work zones.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Inspected sites before and after construction projects.
  • Operated equipment with strong focus on safety and ground communication.
06/2007 to 04/2009
Professional Athlete Milwaukee Brewers City, State,
  • Exercised strong leadership skills and practiced self-discipline on and off field.
  • Served as role model for younger athletes through sportsmanship in competition and respectful attitude.
  • Accepted constructive criticism from coaches and teammates to improve skills.
  • Maintained challenging training schedule in order to constantly improve abilities.
  • Communicated with diverse group of fellow athletes, coaches and game officials to maintain positivity and good sportsmanship.
  • Proactively sought out advice and guidance from coaches, experts and fellow athletes.
  • Represented the team with professionalism in official appearances with sponsors and administrators.
  • Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
  • Improved strength, agility, stamina and technique by pursuing learning opportunities and working hard.
  • Collaborated with other teammates to make plays, improve workouts and boost team success.
  • Improved form and techniques through targeted training and observation.
  • Worked with personal trainers to devise exercise regimen and maintain top performance.
  • Discussed performance and areas of improvement with coaches, taking recommendations seriously and responding with respect.
Education and Training
Expected in to to
Associate of Arts: Business Administration and Management
East Los Angeles College - Monterey Park, CA
GPA:
Certifications
  • CDL Class B
  • National Commission for the Certification of Crane Operators (NCCCO)
  • Real Estate Salesperson License - 2017

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Resume Overview

School Attended

  • East Los Angeles College

Job Titles Held:

  • Business Operations Manager
  • Real Estate Sales Agent
  • Certified Crane Operator
  • Professional Athlete

Degrees

  • Associate of Arts

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