Business Operations Manager Resume Example Acoustical Sheetmetal Company

BUSINESS OPERATIONS MANAGER

Professional Summary

Performance-oriented professional with 8+ years of management experience in a manufacturing business environment. Looking to secure a long-term position in an organization where my abilities will be maximized and my skills will be fully utilized.

Skills

Production Scheduling & Control Material Requirements Planning (MRP)
Safety Program (OSHA) Mgmt. & Compliance Inventory Management & Control
Lean Manufacturing & Continual Improvement Multi-Generational/Cultural Leadership
Key Performance Indicator (KPI) Metrics HR/Benefit Administration & Mgmt.
Budget Planning & Financial Management Large Project Management
Logistics Coordination & Management Large Event Coordination & Organization
ACA, Managing, Supervisor
Accounts Payable, Mgmt, Taxes
Accounts Receivable, Market, Tax
Accounts Receivables, Marketing Materials, Travel arrangements
Administrative, Meetings, Workflow
Benefits, Microsoft Excel
Brochures, Office
Budget Planning, MRP
Budgeting, Negotiations

Budgets, Network
Budget, Office Manager
Clerical, Organizing
Competitive, Payables
Controller, Payroll
Client, Performance reviews
Database, Personnel
Direction, Policies
Event Coordination, Presenting
Executive Management, Processes
Financial, Progress
Financial Management, Project Management
Financial statements, Proposals
Forms, Proposal
Government, Purchasing
Human Resource, Quality
Human Resources, Quality control
HR, QuickBooks
Insurance, Reporting
Inventory Management, Safety
Inventory Control, Sales
Leadership, Scheduling
Legal, Spreadsheets
Listening, Spreadsheet
Logistics, Strategic planning

Work History

Business Operations Manager, 02/2019 to 03/2020
Acoustical Sheetmetal Company – Virginia Beach, VA

Post Acquisition Property & Business Insurance Transfers •Creation, On-Boarding & Training of newly created positions (post acquisition) such as Facility Maintenance & Safety Supervisor, Production Supervisor, Project Manager, Purchasing Agent, Controller, Human Resource Generalist and multiple manufacturing positions.
Served as key corporate representative, liaising with multiple departments in support of operational excellence.
Directed business operation processes and developed policies.
Collaborated with Board Members, Executive Management and Production Supervisors to achieve consistency with departmental policies and standards including re-certification and approval of manufacturing, administrative and safety processes.
Managed safety program including implementation of new safety procedures, policies and practices, conducting safety training meetings weeklyand implementing and managing the Safety Committee.
Conducted and managed employee safety / injury investigations and reporting.
Imparted leadership, direction and strategic planning for business unit operations, including labor management, training and process flow, employee engagement and retention, quality control, business system demand management and budgeting oversight.
Logistics and Freight Coordination including freight quotes, freight arrangement, outsourcing, site and customer coordination and freight insurance claim resolution.
Managed travel team on-boarding, scheduling, budgeting and US-DOT compliance for 5-12 employees involved in warranty and business travel.
Managed production scheduling of all released and scheduled production projects including multi-unit projects and including inbound equipment and material schedule coordination.
Provided extensive training to newly hired employees and explained corporate policies and processes, helping to educate each on job duties, safety requirements and daily tasks.
Evaluated and resolved conflicts and addressed internal and external business problems, building customer confidence by actively listening to concerns and giving appropriate feedback.
Managed, alongside the Executive Vice President, large, multi-unit projects including customer safety & quality audit management and participation, regular conference calls and inspection meetings, budgeting, Accounts Receivables and negotiations.
Evaluated and Managed Vendor Performance semi-annually.
Worked to build a strong network of strong and competitive vendors.
Managed Human Resources including writing, implementing and management of the attendance policy, employee benefit administration and open enrollment, 1095 verification, implementation of Dominion Payroll and time keeping, OSHA reporting, Unemployment and Workers Compensation Claims management.

Office Manager, 03/2011 to 02/2019
Acoustical Sheetmetal, Inc – Virginia Beach, VA

Evaluated and identified ineffective workflow processes, implemented solutions to improve productivity and personnel performance.
Interviewed, on-boarded, developed and oversaw daily activities of 6 clerical positions and administrative office personnel and more than 50 manufacturing personnel.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Completed quarterly employee performance reviews to identify deficiencies, recommend improvement strategies, promotions, raises, corrective action or disciplinary actions.
Oversaw financial management including Accounts Payable, Account Receivables, Payroll Management Administration, Employee Benefit Shopping and Administration and Business Insurance Shopping and Administration.
Managed all legal interactions, internal and external, including gathering, organizing and presenting evidence in client and/or employee legal matters (unemployment, workers comp., etc.).
Drafted internal and external documents and memoranda.
Managed the Safety (OSHA) Program including training, reporting, inspections and investigations.
Material Ordering, Budgeting and Inventory Control.
Managed and Evaluated Vendor performance.
Oversaw training and daily performance of administrative and production personnel.
Created, maintained and reported project margins and budget reports, weekly financial statements, quarterly and annual financial reports.
Managed and completed quarterly and annual reporting (OSHA, ACA, Unemployment, Taxes, Census, Insurance, etc.) •Designed, managed production of and distribution of Marketing Materials such as Safety Guides, Brochures, Calendars, Invitations, Christmas Cards, etc.
Coordinated and management outbound shipments of completed product throughout the United States.
Participated in the due process of the sale of Acoustical Sheetmetal Inc (Feb.
2019) •Managed all charitable contributions and events.

Human Resources & Accounting Generalist, 01/2009 to 03/2011
Acoustical Sheetmetal, Inc – Virginia Beach, VA

Create and maintain new hire packets and ensure all new hires have signed paperwork, tax forms, I-9, Identification and other forms required for employment and in regulation with company standards, legislation and guidelines.
Review all incoming Accounts Payable bills and process for payment by submitting each for signature by the appropriate purchasing personnel, obtaining approval for payment from the CEO and Executive Vice President, entering bills into QuickBooks accurately, and paying all payables in a timely manner.
Create Accounts Receivable invoices for review by the Office Manager and submit to customers in a timely manner.
Resolve any Accounts Payable or Receivables discrepancies or disputes on behalf of the company.
Compute more than 50 time cards manually and input employee time information properly and efficiently into QuickBooks to print weekly paychecks for signature.
Collect, organize, maintain and submit required paperwork for employee benefits, such as 401(k), health and dental insurance and garnishments.
Submit garnishment answers, employee references, government clearance information and garnishment payments in a timely manner.
Weekly payment and management of the business Federal and State payroll taxes along with 401(k).
Supported the sales team by reviewing vendor material and supply prices and updating the proposal database to reflect current market prices.
Calculated and reported labor costs in relation to project margins.
Maintained monthly sales tax spreadsheet, completed proper tax forms and submitted sales tax payments and forms to the Commonwealth of Virginia.
Assisted Office Manager with Charitable projects and tasks throughout the year including organizing employee and customer parties, events and luncheons.

Project Manager Assistant, 03/2007 to 05/2008
Pipeline Industrial Group, Inc – Virginia Beach, VA

Translated submittals from subcontractors to the US Government through budgeting spreadsheets in Microsoft Excel.
Assisted in creation and management of project budgets in Microsoft Excel and Master Builder.
Completed multiple Accounts Payable and Receivables tasks through Master Builder and QuickBooks.
Created and maintained submittal registers in Microsoft Excel.
Corresponded with vendors to arrange material orders and deliveries and to arrange sub-contractor services.
Assisted in bid proposal creation and submission.
Provided direct customer communication in regards to project proposals, budgets and progress.
Assisted in employee placement to projects per skill and wage.

Education

High School DiplomaLake Taylor High School - Norfolk, VA

Accomplishments

Sept.
2016: Notary / commonwealth of virginia / exp.
9-30-2020 aug.
2018: first aid, cpr, bbp certification/heartlight red cross / virginia beach, va sept.
2019: forklift train the trainer CERTIFICATION / forkliftcertification.com oct.
2019: aerial lift/scissor lift trainer certification / certifymeonline.net jun.
2020: office management / SMART horizons career online education 2.

Resume Overview

Companies Worked For:

Acoustical Sheetmetal Company
Acoustical Sheetmetal, Inc
Pipeline Industrial Group, Inc

School Attended

Lake Taylor High School

Job Titles Held:

Business Operations Manager
Office Manager
Human Resources & Accounting Generalist
Project Manager Assistant

Degrees

High School Diploma

Business Operations Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes