business operations coordinator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Efficient, accuracy-driven Operations Business Coordinator successful at delivering key clerical support to internal teams, vendors and other stakeholders. Skilled in working independently and as an enthusiastic team player. Bringing 13 years of superior performance in related roles.

  • Business administration
  • Budgeting
  • Effective communication
  • Multitasking abilities
  • Microsoft Office
  • Microsoft Outlook
  • Notary Public
  • Internet Research
  • Excel
  • PeopleSoft
  • Budget Analysis
  • Can handle confidential and sensitive information with discretion
  • Ability to shift direction in response to changing work situations
  • Vendor Invoice Processing
  • GL expertise
  • Invoice coding
Work History
10/2008 to Current
Business Operations Coordinator Cb Richard Ellis Ashland, WI,
  • Provide direct administrative support to Director of Facilities and Office Services Manager.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Updated entries in company's system using Pro Lease, 3E, Chrome River, PowerBi.
  • Assist in development of departmental budgets.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Knowledgeable of Firm coding.
  • Processed incoming and outgoing invoices and payments.
  • Liaised with vendors to resolve discrepancies.
  • System Administrator for American Express Corporate Card.
  • Maintaining data confidentiality and update secure information.
  • Resolved lost/stolen, fraudulent, credit increase and firm guarantee issues over phone with American Express daily.
  • Monitored accounts for signs of fraud and non-payment, past due issues.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Became proficient with property/lease management software.
  • Proficient with Outlook Calendar, maintain staff's schedules.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Created employee identification cards, issued passes to maintain security and updated log using Kastle Security software.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Arranged corporate and office conferences for company employees and guests.
  • Administration of iOffice, including Facilities Helpdesk ticketing system, floor plans and Print Room workflow.
  • Cross-trained new hire telephone operators.
  • Cross-trained staff on operating company accounting software 3E.
  • Reconciled company Business Travel Account.
  • Developed monthly, quarterly and annual building and facilities expenses on Excel spreadsheet.
05/2000 to 10/2008
Office Services /Receptionist Northside Hospital Woodstock, GA,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed staff directory and company policy handbook for human resources department.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated with referring facilities to meet standards for follow-up processes.
  • Handled daily scheduling tasks and provided administrative support for Office Services department.
  • Arranged corporate and office conferences for company employees and guests.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Booked conference rooms and coordinated catering.
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
  • Coordinated schedules and timelines for all events.
  • Operated switchboard and routed incoming calls to appropriate departments.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Assist Paralegal department with assembling case materials, organizing, summarizing and collecting documents.
  • Created, maintained and issued firm's security cards, id pictures using Sonitrol software.
  • Photographed, camera set-up, edited photo id. for new hires.
01/2000 to 04/2000
Data Entry Operator New York Medical City, STATE,
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Utilized Access software to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned, received and sent faxes to appropriate departments, including insurance claims, co-pay assistance information and patient documentation.
  • Maintained physical and computer-based filing systems.
12/1XXX to 01/1999
Day Care Substitute Teacher Homes For The Homeless City, STATE,
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Supervised lunchroom and recess activities.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained child-friendly environment with access to outdoor activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Engaged with children on individual basis to build positive relationships and promote learning.
Expected in 05/2001 to to
Bachelor of Arts: Psychology
Long Island University, Brooklyn Campus - Brooklyn, NY,

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Resume Overview

School Attended

  • Long Island University, Brooklyn Campus

Job Titles Held:

  • Business Operations Coordinator
  • Office Services /Receptionist
  • Data Entry Operator
  • Day Care Substitute Teacher


  • Bachelor of Arts

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