Enthusiastic Business Operations Coordinator committed to contributing to team and department strategic goals. Recognized for performance excellence and contributions to leadership annual goals, faculty relationship building, and optimizing business operations.
Education
BBA: Management, Expected in 12/2017 - Texas A&M University - Corpus Christi - Corpus Christi, TX GPA:
Focus in Health Care.
Coursework in, Human Resource Management and Business Ethics and Decision Making.
Dean's List Fall 2013.
Elected to Collegiate Chapter President for Delta Delta Delta sorority at Texas A&M University - Corpus Christi for 2016-2017 academic year.
Skills
Enthusiastic relationship building and management
Strong interpersonal communication
Impactful critical thinking
Adaptability
Work History
Business Operations Coordinator, 04/2020 - Current Cb Richard Ellis – Brea, CA,
Performs the daily operations of human resources in SucessFactors to the Department of Psychiatry and Behavioral Sciences. Provides increased productivity to Senior Manager, Business Operations by filtering and analyzing personnel planning.
Develops, tracks, and prepares reports for department leadership strategic planning in Microsoft Excel. Participates in department leadership strategic goal discussions. Ensures Department Chairman goals annual goals are met including performance evaluations, and training compliance initiatives. Establishes new tracking methods to achieve department goals with Senior Manager, Business Operations.
Assists department finance team with FY budget planning providing upcoming personnel reports. Provides increased productivity to Lead, Financial Analyst by filtering and analyzing arising issues regarding personnel expenses.
Meets with hiring managers to discuss new position expectations, and budget planning. Compiles and coordinates funding approvals from various sources including Baylor College of Medicine, Michael E. DeBakey VA Medical Center, and The Menninger Clinic.
Provides new faculty, staff, and postdoctoral associates on-boarding information. Creates, reviews, and coordinates faculty employee agreements and intergovernmental personnel agreements.
Communicates updates on new positions, human resource updates, and other business operation updates from administrative team.
Administrative Assistant, 04/2018 - 04/2020 Enterprise Rent-A-Car – Chandler Heights, AZ,
Developed and prepared reports for the Managing Partner and Administrator on AAAHC quality standards including patient satisfaction, physician peer review, and patient's postoperative course. Established new reporting measures that lead to strategic goal planning, and achievement of 98% approved patient satisfaction ratings 4 consecutive months.
Maintained and organized various reporting for the Managing Partner in preparation for AAAHC Certificate of Accreditation survey. Established new tracking methods in Microsoft Excel for report organization and management.
Maintained and ensured personnel files were completed including physician and staff certifications, staff job descriptions, and annual training compliances.
Provided assistance to Administrator by arranging recruitment hiring websites, scheduling interviews, coordinating operating room and office equipment repairs, maintaining administrative staff meeting minutes, and upcoming inspection appointments.
Supported patient coordinator duties including managing heavy phone traffic, checking in patients for surgery, and collecting and verifying insurance information.
Conducted patient medical record audits weekly. Generated audit reports for Administrator and Clinical Director. Educated new staff conducting medical record audits.
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