Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Microsoft Office (Word, Excel, PowerPoint, Outlook, and Access), multiple versions of PeopleSoft, ADP, QuickBooks, FileNet, Lotus Notes, and Siebel (Customer Relationship Management software).
Accomplishments
Experience
01/2011 to PresentBusiness Operations ConsultantDoordash | , ,
Recommend optimal levels of on-hand inventory for landscaping and renovation/construction materials and tools.
Research and recommend cost effective product purchases through the establishment of strategic business relationships with vendors.
Creation of invoice templates, receipts, business proposals, and project contracts, used for cost-estimation and bid proposal for potential large-scale landscape and home renovation projects.
Compile purchase receipts, customer receipts, tax records, product inventory and usage statistics, as well as organizing and cataloging vendor contacts required for efficient business function.
01/2004 to 01/2011Owner/Business Operations ManagerAngi Homeservices Inc. | , ,
Developed a company-oriented vision based on performance, quality, and goal attainment, which promoted a forward-looking culture, and accelerated organizational growth of 50% from inception to year one.
Created and compiled customized reports for performance management, and improved business performance tracking.
Improved company profitability by evaluating performance report results, derived from streamlined financial and productivity analysis.
Determined recruiting and staffing decisions based on business need, and predetermined goals.
Created employee orientation and training procedures, simplifying employee acquisition.
01/2000 to 01/2003Sr. HR Operations RepresentativeExult, Inc Bank Of America | , ,
Recommended procedure optimization techniques that increased process flow, reduced process cycle times, and participated in developing department goals and objectives, affecting continuous improvements in human resources departmental efficiency.
Cross-trained records department employees on data management and human resources administrative support requirements, further improving departmental productivity and accuracy by 30%.
Liaised with benefits administrators on claims resolution, benefits verification and change management, and communicated benefit information to employees.
Managed the transition of human resources processes from Bank of America's outsourced California human resource operations center to Charlotte, North Carolina, ensuring effective knowledge transfer.
01/1999 to 01/2000HR Operations RepresentativeBank Of America | , ,
Developed and implemented process and procedure manual for Corporate Records department, which modernized personnel records retention and administrative support processes and procedures.
Reviewed candidate applications and resumes, providing valued recommendations for the recruitment of exempt and nonexempt personnel, and temporary employees.
Independently improved overall efficiency of organization, auditing, maintenance, and data entry of employee records by modifying standardized department procedures.
Conducted new-employee orientations, completed onboarding documentation, filing, and imaging.
Education
Expected in 2014Bachelor of Science | Business Administration Human Resource ManagementDeVry University, , GPA: GPA: 3.97 Summa Cum Laude Business Administration Human Resource Management GPA: 3.97 Summa Cum Laude
Expected in Recently completed coursework in human resource management included career-enhancing study and analysis of employment law, human resources and communications in projects (labor relations), human resource information systems (HRIS), strategic staffing, employee training and development, compensation, and benefits administration. Additionally, this coursework included physical, practical application of these cutting-edge human resource concepts, methods, techniques, and knowledge relative to human resources management in business environments, consistent with the present-day needs of organizations. | , , GPA:
Affiliations
Member of the Society of Human Resources Management (SHRM)
Skills
administrative support, ADP, auditing, benefits, benefits administration, change management, contracts, Customer Relationship Management, data entry, data management, documentation, edge, employee training, FileNet, filing, financial, HRIS, human resource management, human resources management, human resource, human resources, imaging, information systems, inventory, labor relations, law, Lotus Notes, materials, Access, Excel, Microsoft Office, Outlook, PowerPoint, Word, optimization, organizing, organizational, PeopleSoft, performance management, personnel, processes, proposals, proposal, quality, QuickBooks, recruiting, recruitment, renovation, Research, Siebel, staffing, statistics, strategic, tax, vision
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School Attended
DeVry University
Job Titles Held:
Business Operations Consultant
Owner/Business Operations Manager
Sr. HR Operations Representative
HR Operations Representative
Degrees
Bachelor of Science
Recently completed coursework in human resource management included career-enhancing study and analysis of employment law, human resources and communications in projects (labor relations), human resource information systems (HRIS), strategic staffing, employee training and development, compensation, and benefits administration. Additionally, this coursework included physical, practical application of these cutting-edge human resource concepts, methods, techniques, and knowledge relative to human resources management in business environments, consistent with the present-day needs of organizations.
