HUMAN RESOURCE EXECUTIVE
Positioning HR as a Business Partner for Excellence
As an innovative business partner specializing in the support of operations, IT, finance, and sales groups, I
translate business priorities into HR initiatives that improve performance, profitability, growth, and
employee engagement. As a dedicated leader, I support partners and leadership teams with a strong
collaborative leadership style and a focus on tactical execution of solutions that anticipate changing
organizational needs.
Signature HR Qualifications
HR Policies & Documentation
Employee Relations
Workforce Planning
Coaching & Counseling
Communications
Employee Performance Improvement
Leadership Development
Performance Management
Organizational Change
Resource Management
Labor & Employment Law
Succession Planning
Skills
Accounting, Staffing
Banking, Strategy
Benefits, Strategic
Budgeting
C
Change management
Coaching
Consulting
Continuous improvement
Clients
Customer satisfaction
Direction
Documentation
Driving
Employee
Relations
Employee relations
Finance
Human resource
Human resources
HR
Leadership
Leadership development
Leadership
Development
Marketing
Organizational design
Organizational
Design
Organizational development
Policies
Project
Management
Recruiting
Relationship building
Retail
Safety
Sales
Selling
Sales training
Education
North Texas State UniversityDenton, TexasExpected in ā āGeneral Undergraduate:Studies - GPA:
University of PhoenixPhoenix, ArizonaExpected in ā āBachelor of Science:Business Management - GPA:
Work History
Schneider National - Business Operations Advisor City, STATE, 09/2020 - Current
Supporting a team of over 170 owner operators by providing state and federal regulatory
oversight and training to ensure regulatory compliance
Provide coaching on all aspects of the
trucking industry which resulted in 15% increase in net profits year over year while reducing
accidents by 10%
Reviewing driver safety critical events including hour violations, DOT review,
accidents, and driving incidents to ensure DOT compliance.
PuroClean - President of Operations City, STATE, 02/2014 - 06/2020
Led the strategic direction of human resources and operations including developing HR policies
and programs, resource management, onboarding, compensation and benefits, employee
relations, budgeting, marketing and sales, production, and accounting
Increased revenue year-over-year by emphasizing outstanding service, customer consulting
services, revenue generation, marketing, and relationship building.
Bank Of America Corporation - Human Resource Executive City, STATE, 05/2006 - 01/2014
Supported strategic human resource and change management initiatives across the nation for
over 7,000 employees for multiple business units
Provide support in the areas of employee
engagement, change management, talent management, leadership development, project
management, succession planning, workforce effectiveness, and organizational development
Lead a team of 17 HR generalist across the US and Canada to provide support to multiple business
groups
Team was responsible for staffing, employee relations, leadership development, and
business improvement
Worked with executive leadership team to design and develop short term tactical and long-range
strategic succession planning and leadership development initiatives
Provided strategic continuous improvement initiatives for multiple business units, serving as main
point of contact for all staffing, performance and succession planning, training, and organizational
design
Supported CFOās for IT and Retail banking with over 2,600 employees
Designed and executed a
āTop Talentā an employee engagement strategy for senior and mid-level employees with 94%
employee satisfaction
Raised associate satisfaction by 4% through employee engagement, talent management, and
leadership strategies while supporting the business goals
Drove change management for newly formed business unit of 3,000 employees
Provided all
communications, organizational design, workforce planning, training, and compensation
National City Corporation - Human Resource Consultant, Regional Recruiting Manager City, STATE, 10/1997 - 05/2006
Lead a team of 5 HR Business partners that provided consistent employee relations, case
management, HR documentation, compensation, staffing, succession planning, leadership
development, and training for multiple business groups and leaders
Drove change management transformation in the sales division across 7 states
Implemented new
sales training designed to increase cross selling to current customers and improve sales to new
clients, resulting in the highest product sales in the companyās history
Executed organization redesign and compensation incentive plan for Dealer Finance team which
increased productivity by 9% while reducing cost
As a regional recruiting manager, led a team of 15 recruiters supporting staffing initiatives for
multiple locations including C-level, wholesale, IT, operations, mortgage, banking center, and call
centers
Designed and implemented strategies which resulted in the reduced average days-to-fill
by 15%, increased the retention rate by 20%, and maintained a customer satisfaction score above
95%.
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School Attended
North Texas State University
University of Phoenix
Job Titles Held:
Business Operations Advisor
President of Operations
Human Resource Executive
Human Resource Consultant, Regional Recruiting Manager
