business office manager billing manager administrative assistant resume example with 20+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as a office manager, administrative assistant and office clerk. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Offer advanced computer skills in MS Office Suite and other applications/systems.
KEY SKILLS: Office Management, Teambuilding & Supervision, Staff Development & Training, Policies & Procedures Manuals, Report & Document Preparation, Spreadsheet & Database Creation, Accounts Payable / Accounts Receivable, Bookkeeping & Payroll Records Management, Meeting & Event Planning, Inventory Management, Expense Reduction
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Cognizant Technology Solutions – Plainsboro, NJ,
- Coordinated bookkeeping activities in including invoicing and accounts payable.
- Verified residents insurance coverage and financials prior to admission
- Billed insurance and residents monthly
- Followed up on insurance denials
- Handled Account Payable and Account Receivable for Office and Resident Trust
- Handled Pity Cash for Operating Office and Resident Trust
- Attended morning meetings daily for update on admissions and discharges
- Reconciled 3 bank accounts monthly
- Assistance residents with filing for financial assistance
- Customer Service, residents and families with billing concerns
- Mailed pass due notices on late accounts
- Set up Payment Arrangements
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Processed invoices and expenses using Point Click Care (PCC) to facilitate on-time payment.
- Offered office-wide Point Click Care software support and training, including troubleshooting issues and optimizing usage.
- Met Collection rate percentage and excited
Paychex – Woburn, MA,
- Laid Off due to ICD-10 being delayed
United Audit System, Inc. (UASI) – City, STATE,
- Review medical records of patients to assess and assign proper ICD-9-CM, CPT, and HCPCS codes.
- Review codes previously entered and audit for proper billing to insurance companies.
Kings Daughter Medical Center – City, STATE,
- Lead professional billing team of large hospital with over 120 providers.
- Reduced Account Receivable (AR) days from 64 to 40 within first year of taking position as supervisor.
- Mentored cashiers to exceed monthly goals with error rate of less than 5%.
- Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate reimbursement from insurance companies.
- Ensured staff stayed up-to-date with all insurance requirements.
- Responded daily to staff and physicians inquiries regarding coding guidelines.
- Payroll for staff
- Schedule PTO days for staff
- Recruited, hired and trained staff for business office.
- Performed annual evaluations for staff.
Idearc Media – City, STATE,
- Worked heavily in sales and business development with companies.
- Met and exceeded sales goals of company compared to records of previous 18 months.
Huntington Internal Medicine Group (HIMG) – City, STATE,
- Supervised daily operation of professional business office, which processed information for patients of 78 multi-specialty physicians.
- Served as knowledgeable resource to staff regarding issues of insurance guidelines, HIPAA guidelines, and regulatory requirements.
- Prepared daily, weekly, monthly, and quarterly deposit reports.
- Prepared insurance denial reports for clinical managers to review and billing staff to correct and resubmit.
- Recruited, hired, and trained staff for business office.
- Payroll for staff.
- Scheduled vacation for staff.
- Created efficient work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Performed annual evaluations and reviews for 35 employees
- Supported Operating Director to enforce regulations, laws and established policies throughout operational stages
American Academy of Professional Coders (AAPC)
Secretary of Local AAPC chapter 2014 and 2015
Certified Professional Coder (CPC) Certified in ICD-9-CM & ICD-10-CM
QuickBooks Online Certified
Church Treasurer
Lions Club
Volunteer for Relay for Life
Notary
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Resume Overview
School Attended
- Barboursville High School
- Mountain State University
Job Titles Held:
- Business Office Manager/Billing Manager/Administrative Assistant
- Unemployed - Laid Off
- Remote Medical Coding Specialist
- Supervisor - Billing Department
- Sales Consultant
- Supervisor - Professional Business Office
Degrees
- High School Diploma
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