(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Administrative professional providing human resources and financial support to the Director, Employee and Labor Relations Manager, and two unit managers in Custodial Services. Areas of expertise include a full range of HR and business functions--payroll, interview and recruitment processes, FMLA tracking, Worker's Compensation Buy Back. Supervision of two direct reports. Self motivated and results-driven with strong communication, problem solving, and reasoning skills.

  • Recruiting
  • Compensation/payroll
  • Personnel records maintenance
  • Offer letters for new hires
  • Training and development
  • Ability to simultaneously manage multiple projects
  • Exceptional interpersonal skills
  • Respectful of confidential work issues
Champlain College Burlington, Vermont Expected in 2003 Bachelor of Science : Professional Business Studies - GPA :
  • Summa Cum Laude
  • Selected as peer tutor in English, Algebra, and Accounting
Trinity College of Vermont Burlington, Vermont Expected in 2000 Certificate Program : HR Management/Org Development - GPA :
  • G.P.A.: 4.0
FTD Master Manager Training Series Deerfield , Michigan Expected in 1996 Certificate Program : Floral Shop Management & Floral Design - GPA :
  • Certified Master Manager and Master Designer
Hixson's School of Floral Design Lakewood, Ohio Expected in 1981 Certificate Program : Floral Design and Floral Shop Management - GPA :
  • Intensive certificate program focused on retail floral shop management and innovative design

Directed departmental change from manual inputting of labor hours charged to automated upload process. Trained and coached supervisors on new process during test period and currently deliver periodic training sessions. Streamlined hiring process for over 40 summer temporary employees reducing errors in I-9 and payroll forms submitted to the University's central HR department.

Brookdale Senior Living - Business Office Coordinator
Brentwood, TN, 11/2008 - Current
  • Provide administrative, business, and HR support to the director and 5 exempt staff in the custodial services department
  • Supervise 2 administrative support/foreign language translation specialists
  • Direct the processing of biweekly payroll for approximately 200 staff
  • Maintain staff leave records
  • Coordinate and schedule interviews, background checks, and preemployment offer physical exam screenings (POPES)
  • Generate employment offer letter for all new hires and register for orientation, along with processing all new hire paper work--personnel set up forms and payroll paper work
  • Process confidential paper work regarding FMLA, Worker's Compensation, Administrative leave, and terminations
  • Oversee departmental accounts payable and ensure timely processing

Chittenden Central Supervisory Union - Administrative Assistant to the Director of Property Services
City, STATE, 03/2006 - 11/2008
  • Prepare and submit purchase orders
  • Maintain accurate and up to date expense accounts
  • Prepare and submit payroll
  • Maintain employee leave files
  • Serve as department liaison with faculty, staff, students, and vendors
The Village Green Florist - President/Owner
City, STATE, 1985 - 02/2006
  • Direct Daily operations of a high volume florist shop
  • Coordinate all human resource functions related to recruiting, hiring, coaching, and scheduling for 12 employees and a host of seasonal staff
  • Manage daily, weekly, and monthly accounting functions, sales reporting, forecasting, budgeting, and collections
  • Member of Society of Human Resource Management (SHRM)
  • Member of Vermont Human Resources (VHR)

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Resume Overview

School Attended

  • Champlain College
  • Trinity College of Vermont
  • FTD Master Manager Training Series
  • Hixson's School of Floral Design

Job Titles Held:

  • Business Office Coordinator
  • Administrative Assistant to the Director of Property Services
  • President/Owner


  • Bachelor of Science
  • Certificate Program
  • Certificate Program
  • Certificate Program

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