Multi-talented Business Office Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Reasonable Business Office and Life Enrichment Specialist with experience in developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English and basic skills in ESL (Exact Sign Language). Committed to resolving problems in an effective and efficient manner and maintaining accurate metrics and reports. Healthcare operations manager with over 18 years of experience in Assisted Living and Memory Care. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently exceedling budgetary expections in increasing profits. Creative Business Specialist with talents in executing effective operating rhythms and management systems structures. Adept at analyzing, articulating and solving various problems. Analytical and organized with the ability to work independently or as a part of a team.
Took on line course with Colorado Leading Age Multi faceted in assisted living operations of community
Passed written course on 10/17/2017. Attained Colorado Assisted Living Certification
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