Enthusiastic and high-energy with in-depth experience in safety, operations and compliance management. Detail-oriented and proactive with excellent multitasking and problem-solving abilities. Superior work ethic with physical stamina to handle heavy loads and long hours moving around.
Talented customer service team member well-versed in many procedures and practices. Adept at strengthening customer relationships to build loyalty. Desiring a challenging position in a fast-paced environment.
Skills
Positive communication skills
Work well with others, or independently
Positive energy
Very clean and organized
Invoicing and billing
Professional and mature
Chemicals disposal
Room preparation
Guest room confidentiality
Front desk communications
Team building
Friendly, positive attitude
People skills
Reliable and trustworthy
Stock replenishment
Knowledge in a spa environment
Experience
06/2019 to 11/2020
Business Office ClerkAmsurg Corp. – Colton, CA,
Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
Monitored daily operations and implemented changes to ensure highest quality for each patient.
Maintained and verified patient credentials, patient files, patient insurance and patient licenses.
Directed and oversaw office personnel activities.
Recruited, trained and developed administrative team to support corporate growth and objectives.
Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Monitored office supply use and stock levels, placing replenishment orders as needed.
Developed organizational filing systems for confidential customer records and reports.
Input patient data into system using confidentiality, adhering to all procedures to keep information private.
Supervised invoice creation and submission to enable prompt and efficient customer billing.
Effectively took and received patient billing while properly filling in a timely manner.
Proofed patient and business documents to keep all correspondence free of grammar errors.
06/2015 to 08/2015
ICW Assistant Confederated Tribes Of Siletz Indians – City, STATE,
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Greeted clients, assisting operations by performing entrance interview tasks to determine need.
Managed phone calls from clients during executives' absences and delivered informative answers to questions.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Produced and distributed memos, newsletters, email updates and other forms of communication.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Handled data entry tasks with high levels of speed and accuracy.
Organized personal tasks to free up executive to handle professional matters.
Conducted research using various media sources to obtain relevant data for staff requirements.
Monitored sales performance data, updating spreadsheets with information to assist review and analysis.
Maintained positive working relationship with fellow staff and management.
Assisted organizational efforts by filing, entering data and answering phones.
Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
06/2014 to 08/2014
Natural ResourcesConfederated Tribes Of Siletz Indians – City, STATE,
Communicated effectively with public to answer questions about forestry, conservation and sustainability.
Improved forest health by introducing and implementing policies such as invasive species control.
Contributed to reforestation initiatives by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
Monitored campgrounds and visitor behavior for issues of concern, promptly addressing situations with composure and professionalism.
Gathered, summarized and posted information on recreational forest use and trail conditions to promote safety of visitors and health of forest.
Supervised and enforced regulations surrounding use of herbicides and insecticides for pest, weed and disease control.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated leadership by making improvements to work processes and helping to train others.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 06/2015
High School Diploma: Siletz Valley Early College Academy - Siletz, OR GPA:
Expected in 01/2017
Associate in Cosmetology : Hair Design, Nail Technician, And Esthetician. Phagans' Newport Academy of Cosmetology Careers - Newport, OR GPA:
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