Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Enthusiastic and high-energy with in-depth experience in safety, operations and compliance management. Detail-oriented and proactive with excellent multitasking and problem-solving abilities. Superior work ethic with physical stamina to handle heavy loads and long hours moving around.

Talented customer service team member well-versed in many procedures and practices. Adept at strengthening customer relationships to build loyalty. Desiring a challenging position in a fast-paced environment.

  • Positive communication skills
  • Work well with others, or independently
  • Positive energy
  • Very clean and organized
  • Invoicing and billing
  • Professional and mature
  • Chemicals disposal
  • Room preparation
  • Guest room confidentiality
  • Front desk communications
  • Team building
  • Friendly, positive attitude
  • People skills
  • Reliable and trustworthy
  • Stock replenishment
  • Knowledge in a spa environment
06/2019 to 11/2020
Business Office Clerk Amsurg Corp. Colton, CA,
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Monitored daily operations and implemented changes to ensure highest quality for each patient.
  • Maintained and verified patient credentials, patient files, patient insurance and patient licenses.
  • Directed and oversaw office personnel activities.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Monitored office supply use and stock levels, placing replenishment orders as needed.
  • Developed organizational filing systems for confidential customer records and reports.
  • Input patient data into system using confidentiality, adhering to all procedures to keep information private.
  • Supervised invoice creation and submission to enable prompt and efficient customer billing.
  • Effectively took and received patient billing while properly filling in a timely manner.
  • Proofed patient and business documents to keep all correspondence free of grammar errors.
06/2015 to 08/2015
ICW Assistant Confederated Tribes Of Siletz Indians City, STATE,
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need.
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Handled data entry tasks with high levels of speed and accuracy.
  • Organized personal tasks to free up executive to handle professional matters.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Monitored sales performance data, updating spreadsheets with information to assist review and analysis.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
06/2014 to 08/2014
Natural Resources Confederated Tribes Of Siletz Indians City, STATE,
  • Communicated effectively with public to answer questions about forestry, conservation and sustainability.
  • Improved forest health by introducing and implementing policies such as invasive species control.
  • Contributed to reforestation initiatives by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
  • Monitored campgrounds and visitor behavior for issues of concern, promptly addressing situations with composure and professionalism.
  • Gathered, summarized and posted information on recreational forest use and trail conditions to promote safety of visitors and health of forest.
  • Supervised and enforced regulations surrounding use of herbicides and insecticides for pest, weed and disease control.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 06/2015
High School Diploma:
Siletz Valley Early College Academy - Siletz, OR
Expected in 01/2017
Associate in Cosmetology : Hair Design, Nail Technician, And Esthetician.
Phagans' Newport Academy of Cosmetology Careers - Newport, OR

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School Attended

  • Siletz Valley Early College Academy
  • Phagans' Newport Academy of Cosmetology Careers

Job Titles Held:

  • Business Office Clerk
  • ICW Assistant
  • Natural Resources


  • High School Diploma
  • Associate in Cosmetology

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