Business Intelligence Analyst resume example

Worked on multiple back office initiatives for Accounting, Commissions, FinOps, & the BI Hyperion initiative.

• Extended Payment Schedule (EPS), Doculink Stabilization, "One Voice to Moss", lights-on Deployment of the “DW Server Upgrade – Hyperion”, Commissions EIT vendor evaluation, delivered new credit scoring APP platform.

Roles/ Responsibilities:

• Worked across enterprise teams to capture requirements, define requirements traceability documentation, scope-out testing, obtain data for testing, validate delivered functionality and triaged defects.

The PCI project required the re-engineering of existing client applications to ensure they do not maintain customer banking / credit card numbers. It consolidated the storage of credit card & electronic check numbers into a new application (T-Safe) and encrypts or truncates the number in the client applications.

Roles/Responsibilities:

• Worked with the Business Analyst to review functional specs & test requirements, developed test plans, created test data and expected results necessary to thoroughly test the business requirements for credit card processing across multiple applications/systems. Established test environments, triaged environment issues, performed application QAT defect triage
  

Performed product modeling (software & BPA) duties for the Internet Sales Direct Channel Migration (DCM) program in a small team environment, utilizing SAP's Sales and Distribution module & CRM architecture. The team was tasked with translating T-Mobile product structure & logic into the SAP paradigm.

• Primary duties included validating business requirements, compiling & scrubbing data, mapping data interchanges and helping peers create, maintain & document SAP product models, which encapsulated business logic & data residing on R/3 & CRM platform. Other duties included updating the SAP model for new products, managing the product launch calendar, and synthesizing data & process logic into four "build" documents. Created a (40) page "Product Modeler Data" document characterizing business data, process logic & modeling duties.
• SAP integration duties: Worked on (2) functional components of the order-to-activate process: Velocity Check & Retail Sales Code. Provided (technical & BPA) process review of existing business logic & data spanning two departments, and proposed SAP integration enhancements. The Velocity Check effort involved the removal of redundant validation checks in the customer ordering process.

Initiatives:

• Enterprise initiatives for the In-house Applications (IHAPs), Samson, etc
• Rightpoint Customer Relationship Management (CRM) data-warehouse application.

Roles/Responsibilities: 

• Designed, developed and executed test plans, test cases and test scripts based on both functional specifications and business requirements. Executed test procedures for IHAP's using Quality Center. Triaged application defects and system errors.
• Researched & authored both business process (BP) & functional requirement documents describing application processes logic spanning across both SAP & Samson systems to ensure accurate customer account updates. The BP documents mapped data from the User Interface to the SAP backend to the Samson customer account. 
• Performed s/w testing on a Customer Relationship Management (CRM) data-warehouse application. Primary duties included functional requirements analysis, test case creation & integration testing.
  
• Sample testing activities included automating an ETR (event tracking report) test environment with 10,000 lines of Perl code, & re-building a departmental database schema (ERT) using SQL.

• Provided software testing over the web of n-tier enterprise resource planning (ERP) software used to integrate INAP's resources and business processes from several geographic locations.
  
• Typical duties included requirements analysis, manual defect tracking/resolution of ASP and JSP client-server applications, creation of SQL queries to verify SQL stored procedures, software release management & software testing documentation.

• As a Bench testing/Lab rat, identified and tested software/hardware functional requirements for the Globalstar satellite telephony system.
• Developed test environment software to initialize/command satellite hardware using proprietary Qualcomm protocols. Used Perl scripting to test/validate embedded software. Developed an automated OOP tool to encode/decode protocol messages for sub-system state evaluation.

• As a Bench testing/Lab rat, performed software development/testing on the Iridium satellite project, a very complex, highly integrated, multi-phased development effort that involved many software teams concurrently developing code/testing.
• Developed Perl scripts from test threads, to command the satellite and automated functional test.

• Project Manager: Coordinated customer meetings, blockpoint scheduling and the preparation of requirements/test documents. Prepared schedules, budget proposals and progress reports for 3-D software. Established a customer focal and user community, gathered software requirements/specifications and coded these enhancements.
• Board Member / SQA Teams: Develop a standards compliance process for our organization.