Business Faculty resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

  • Data analysis
  • Strategic planning
  • Web-Based Reporting Tools
  • Revenue Development
  • Forecasting and Planning
  • Business Process Mapping
  • Quality assurance
  • Microsoft Office Suite
  • Needs assessments
  • Operations management
  • Operations analysis
  • Staff Management
Work History
Business Faculty, 01/2019 - Current
Medical Careers Institute Winchester, VA,
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Assisted in developing student-led after-school tutoring program to teach at-risk students.
  • Scheduled [Number] hours per week to provide academic support and tutoring to struggling students, resulting in [Result].
  • Implemented [Technique] and [Technique] to engage students, increasing classroom collaboration in [Type] subject area.
  • Integrated [Type] and [Type] items into classroom to create safe and positive learning environment.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Instructed up to [Number] students individually and in groups on [Area of study] subjects.
  • Completed student progress reports on [Timeframe] basis to notify students and parents of strengths and areas of improvement.
  • Prepared [Type] and [Type] tests and quizzes to determine student comprehension.
  • Assessed and looked after [Number] students by working closely with staff and efficiently planning and coordinating work.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Maintained accurate and complete records for [Number] students.
  • Administered assessments to determine each student's specific educational and social needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Managed caseload of [Number] students with mental illness and intellectual or physical disabilities.
  • Adapted teaching methods and lesson plans to changing student needs to increase classroom participation by [Number]%.
  • Developed and implemented classroom routines to address varying student needs.
  • Increased educational expertise and knowledge of [Technique] by participating in instructor-oriented workshops.
  • Implemented [Technique] into daily classroom practices, resulting in [Number]% increase in student grade averages.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Used designated student database and [Software] to document student grades.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Created and developed lesson plans to meet students' academic needs.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Executed [Technique] and used [Type] materials to inspire students during class lectures.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Created schedules and lesson plans for [Number]-grade [Area of expertise] classes to increase student interest and participation.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Initiated tutoring sessions with students, improving grades [Number]%.
  • Implemented different technologies such as [Type] and [Type] to engage students in class instruction and diversify approaches.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Increased [Area of expertise] learning progress through streamlining testing procedures and updating protocols.
Administrative Coordinator, 01/2010 - Current
Surveying And Mapping, Inc Atlanta, GA,
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Coordinated flights, ground transportation and hotel accommodations.
  • Collaborated in timely processing of billing and accounts receivables.
  • Reduced intake processes time by developing application tracking and filing systems.
  • Made travel arrangements for staff members.
  • Responded to questions and managed communications with patients and [Job Title]s.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Addressed questions and managed communications with patients and insurance agents.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Transcribed meeting minutes for management's records.
  • Handled patient scheduling, check-in, check-out and processing.
  • Interceded between [Job title]s during arguments and diffused tense situations.
  • Coordinated [Number] meetings per [Timespan] by reserving conference rooms and sending electronic meeting invitations to participants.
  • Developed internal requirements which complied with [Program] standards to minimize regulatory risks and liability across program.
  • Mentored office employees on proper administrative procedures and how to use programs such as [Software], keeping operations consistent and efficient for maximum performance.
  • Performed billing, collection and reporting functions for office generating over $[Number] annually.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Completed bi-weekly payroll for [Number] employees.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Monitored front areas so that questions could be promptly addressed.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Achieved specific team objectives and collection activity.
  • Collaborated with [Type] and [Type] departments to achieve [Result].
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Kept high average of performance evaluations over [Timeframe].
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Drove implementation of [Type] and [Type] software to automate office operations.
  • Organized [Type] meetings for [Job title]s and coordinated availability of conference rooms for participants.
  • Maintained [Number]% accuracy while updating databases with [Type] data and verifying [Type] changes.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Coordinated individual duties after careful evaluation of each [Job title]'s skill level and knowledge.
  • Directed [Area of expertise] across [Number] departments.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Conducted ongoing reviews of program financial systems to achieve [Result].
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to [Job Title].
  • Recruited, hired, trained and supervised staff of [Number] and implemented mentoring program that offered positive employee engagement.
  • Oversaw team of [Number] administrative staff providing exceptional support to team of [Number] [Industry] professionals.
  • Supervised [Number] administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using [Type] software.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Arranged corporate and office conferences for company employees and guests.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Program Director, 01/2018 - 11/2021
Community Solutions, Inc. Danbury, CT,
  • Improved success of program by making proactive adjustments to operations.
  • Developed [Type] program from ground up, laying out framework and defining roles.
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Maintained and updated project related documents.
  • Interacted with customers and clients to identify business needs and requirements.
  • Oversaw team of [Number] personnel focused on [Area], [Area] and [Area].
  • Maintained tight production timetables and quality standards to give audiences exceptional offerings.
  • Resolved client issues quickly using [Skill] and [Skill], increasing customer retention rate [Number]%.
  • Identified risks and developed mitigation plans.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Improved revenues [Number]% by implementing successful [Type] marketing campaigns that penetrated new markets.
  • Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
  • Identified costs involved for [Type] and [Type] tasks to keep in line with departmental budget.
  • Set and oversaw yearly $[Amount] budget to cover [Number] hours of new station programming.
  • Interviewed and hired talented [Job title]s with expertise in [Area of expertise] to increase [Type] strengths within already gifted department.
  • Assisted program manager with developing budget and schedule.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Provided ongoing direction and leadership for program operations.
Library Technician, 01/2009 - 02/2012
Calhoun Intermediate School District Marshall, MI,
  • Kept library shelves and printed materials well-stocked and organized according to established system.
  • Organized and maintained detailed records for [Job title] on equipment use, materials logs and circulation activities.
  • Mitigated librarian workload by independently managing basic patron requests and locating materials.
  • Assisted staff with completing special projects such as [Type] and [Type].
  • Processed customer fines and educated individual patrons on ways to minimize future charges.
  • Showed patrons where to find library resources and collected equipment, reference pieces and other items.
  • Located desired customer items through interlibrary loan system and coordinated deliveries.
  • Combined traditional skills ol librarian with instructional technologist and instructional designer to enhance all facets of learning.
  • Maintained and updated patron records in library system database.
  • Catalogued and sorted books and library materials.
  • Communicated with other local and regional branches to locate materials for inter-library loans.
  • Monitored patrons to enforce adherence to library policies for material management and behavior.
  • Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
  • Helped patrons to complete forms for library card issuance.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Onboarded new temps by entering into [Software] and setting up in time clock.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems.
Associate of Science: Library Science , Expected in 01/2022
University of South Carolina - Columbia,
Associate of Science: Business Administration, Expected in 01/2021
Coker College - Hartsville, SC
Associate of Arts: English Language And Literature, Expected in 03/2009
Francis Marion University - Florence, SC

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Resume Overview

School Attended

  • University of South Carolina
  • Coker College
  • Francis Marion University

Job Titles Held:

  • Business Faculty
  • Administrative Coordinator
  • Program Director
  • Library Technician


  • Associate of Science
  • Associate of Science
  • Associate of Arts

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