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Business Development Representative Resume Example

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BUSINESS DEVELOPMENT REPRESENTATIVE
Summary

Strategic-thinking Business Development professional with numerous years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Self-motivated with expertise in expanding network connections and persuasively introducing products. Well-versed in educating clients, and driving territory development. Accomplished in emphasizing service features and benefits while overcoming objections from prospects to maximize sales opportunities. Tenacious results-driven sales leader
who pursues new revenue streams and sales opportunities.

Skills
  • Salesforce
  • Outreach/Salesloft
  • Microsoft Office (Outlook, Word, Some Excel)
  • Social Media/Skype/Slack
  • LivePerson Live Chat
  • KANA/RightNow
  • Zoom Meetings/Citrix GoToMeeting/WebEx
  • RainKing/DiscoverOrg/ZoomInfo/Seamless.AI
  • LinkedIn/LinkedIn Sales Navigator
  • Customer relationship management
  • Lead development
  • Team building
  • Staff training and motivation
  • Effective customer upselling
Experience
Sales Development Representative Lead | 04/2021 - CurrentDispatchhealth - Flat Lick , KY
  • Met or exceeded opportunities / appointment quota through phone and email prospecting and lead qualification.
  • Trained newly hired SDR's in market research, identifying sales lead prospects and relationship development.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Prospected and identified key partners at target companies and layed the foundation for a strong, long-lasting relationship.
  • Created, followed, and qualified business opportunities within small, medium, and large enterprises.
  • Became a trusted advisor and improved the coverage and knowledge of final accounts.
  • Worked closely with Account Executives to build a pipeline for the Wallbox for Business product.
  • Made every potential Wallbox prospect happy with every interaction, regardless of deal size or likelihood of close
    by managing, tracking, and reporting sales activities and results using Salesforce.
Business Development Representative | 03/2020 - 04/2021Avnet, Inc. - Bellevue , WA
  • Met or exceeded opportunities / appointment quota through phone and email prospecting and lead qualification.
  • Drove targeted outbound prospecting activities into a set of assigned accounts while also meeting SLA's for inbound marketing leads.
  • Collaborated successfully with Marketing and Field Sales teams to optimize team selling productivity.
  • Developed pipeline by networking to find new customers and generate lists of prospective clients.
  • Tracked all relevant qualifications and lead management activity using Salesforce.com and SalesLoft (including calls, prospect pipeline, account notes, etc.).
  • Acted as an extension of the Sales team with a main focus of identifying, developing and creating new business opportunities for the Regional Sales Directors.
  • Shared, learned, and collaborated with team members and manager to develop strategies, improve execution, and ideas that drive great team results and success.
Sales Development Representative | 05/2019 - 03/2020Finger Lakes Technologies Grp - Milton , VT
  • Qualified prospects via phone and email, identifying key decision makers, and business pain points
  • Met a monthly quota of Sales Accepted Meetings
  • Transformed Marketing Qualified Leads to Sales Opportunities, by educating prospective buyers
  • Utilized SalesForce to record activities, route leads, and coordinate the meeting management process
  • Shared, learned, and collaborated with team members and managers/leadership to develop strategies, improve execution, and ideas that drive great team results and success
Business Development Representative | 07/2018 - 04/2019Concentrix - Salt Lake City , UT
  • Prospected relentlessly via phone, email, and social media
  • Performed excellent and professional follow-up on leads
  • Set qualified meetings for Regional Sales Managers
  • Conducted outbound campaigns in support of sales events and other marketing activities
  • Collaborated successfully with Marketing and Field Sales teams to optimize team selling productivity
Inside Sales Business Development | 12/2014 - 03/2018Skyhigh Networks - City , STATE
  • Owned lead management and prospecting activities for Enterprise Level Accounts.
  • Met or exceeded opportunities / appointment quota through phone & email prospecting & lead qualification.
  • Developed and executed on a strong prospecting plan of attack, including calling guides, audience segmentation and approach.
  • Qualified interested candidates and arranged sales appointments after engaging with prospects at Director and VP / C-Level Executives.
  • Tracked all relevant qualifications and lead management activity using SalesForce.com (including calls, prospect pipeline, account notes, etc.).
  • Quickly learned the technical aspects of the product, effectively communicating the value proposition and was able to react to objections, competitive questions and other FAQ's.
  • Proactively managed my schedule, leads pipeline, and campaigns in order to meet milestones and quarterly objectives.
  • Collaborated successfully with Marketing and Field Sales teams to optimize team selling productivity.
  • Provided value by adding market intelligence to the Corporate & Product Marketing teams.
  • Successfully trained and mentored new employees to prepare them for this role.
Education and Training
West Valley College - City,StateAdministration of Justice
Abraham Lincoln High School - City,State | High School Diploma06/1995
Achievements and Honors

Achieved 178% of quota goal in first quarter - (Gigamon - June 2020)

BDR of the Quarter Hustle Award - (Silver Peak Systems - November 2018)

Promoted to Lead Enterprise Account Development Representative for Healthcare - (Reputation.com - September 2014)

Shareholders Award for attaining the top revenue for lead generation; from 100% to 200% - (Intuit - December 2011)

Other Experience

Reputation.com | Redwood City, California - July 2013 - December 2014

Enterprise Account Development Representative

Zazzle | Redwood City, California - March 2013 - July 2013

Customer Support Representative

Intuit - Menlo Park, California - February 2006 - July 2012

Online Web Advisor

Sage Intacct | San Jose, California - July 2012 - December 2012

Customer Support Specialist

Humane Society Silicon Valley | Milpitas, California - November 2001 - February 2006
Adoptions/Customer Care Associate II
Santa Clara County Department of Correction | San Jose, California - September 2000 - October 2001
Correctional Officer
SAP Center at San Jose | San Jose, California - April 1996 - September 2000
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Resume Overview

School Attended

  • West Valley College
  • Abraham Lincoln High School

Job Titles Held:

  • Sales Development Representative Lead
  • Business Development Representative
  • Sales Development Representative
  • Inside Sales Business Development

Degrees

  • West Valley College - City , State
    Abraham Lincoln High School - City , State | High School Diploma

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