Banking and customer service professional with 20 years of experience interacting with all levels of management and staff. Expert in analyzing complex problems, making recommendations and implementing strategies for continued effective use of resources. A solid record of accomplishment for reducing operating expenses using working knowledge of Lean Six Sigma for the last 10 years and Project Management for 5 years.
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Develops and identifies emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of noncritical departments to ensure continuity of operations and governance principles.
Exam scheduled for December
Microsoft Office
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