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Business Assistant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Detail-oriented Business Assistant with excellent problem solving skills and a strong ability to work within teams and multi-task projects. Results oriented, and self driven team player who is committed and loyal.  
Skills
  • Insurance eligibility verifications
  • Insurance claims submission 
  • Claims appeal procedures 
  • Billing and coding 
  • Insurance aging reports 
  • Collections 
  • Writing narratives 
  • Posting insurance payments 
  • -Results-oriented
  • -Self-directed
  • -Time management
  • -Professional and mature
  • -Dedicated team player
  • -Strong interpersonal skills
  • -Resourceful
  • -Strong problem solver

Relevant Experience
  • Increased revenue, cut operating expenses, and played an instrumental role in increasing customer satisfaction ratings for a million dollar office.
Experience
06/2014 to Current
Business Assistant Lacoste Vacaville, CA,
  • As a Business Assistant for Heartland Dental I was responsible for working insurance aging and private aging reports, working with third party payers to validate and correct information, interpreting explanation of benefits, reviewing accounts and billing for accuracy, verifying and sending electronic claims submissions, writing and sending insurance narratives, verifying insurance coverage and benefits, getting new patients entered into the system, meeting company goals on a monthly and quarterly basis, reviewing treatment plans and going over financial aspects with the patients, building trust with patients thru mutual respect, entering payments from patients and insurance companies, collections, finding new marketing ideas for patient satisfaction, working as a team with coworkers to meet production and bonus goals, and many other responsibilities.
10/2006 to 08/2011
Business Asst/Dental Asst Smiles By Design City, STATE,
  • Managed the receptionist area, including greeting patients and responding to telephones and in-person requests for appointments and information.
  • Kept the front desk and reception area in a neat and organized fashion.
  • Managed supply inventory, insurance records, patient charts and company files.
  • Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
  • Updated patient accounts and information on a daily basis.
  • Scheduled and confirmed appointments.
  • Proficiently assisted dentist with diagnostic,preventative,general,orthodontic,endodontic, surgical and periodontic procedures.
01/1997 to 10/2006
Business Asst/Dental Asst Dr Richard Zullo City, STATE,
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing education correspondence.
  • Managed supply inventory, insurance records, patient charts and company files.
  • Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
  • Updated patient accounts and information on a daily basis.
  • Managed incoming and outgoing calls for a busy office.
  • Scheduled and confirmed appointments.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Handled and processed confidential patient information.
  • Calculated Coordination of Benefits (COB).
  • Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.
Education and Training
Expected in
: Nursing
Seminole State College - Altamonte Springs, FL
GPA:
Nursing
Have over 60 hours of credits towards my degree in nursing at Seminole State College, as well as several business classes.
Expected in
: Business
Devry University - ,
GPA:
Took several courses at Devry University to develop a better understanding of the business world.
Skills
Listening skills, marketing skills, target driven, relationship building skills, multi-tasking, verbal and written communication skills, organizational ability, written expression, time management, problem-solving skills, client relations, customer service, electronic filing, teamwork.

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Resume Strength

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Resume Overview

School Attended
  • Seminole State College
  • Devry University
Job Titles Held:
  • Business Assistant
  • Business Asst/Dental Asst
  • Business Asst/Dental Asst
Degrees

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