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Business Administrator Resume Example

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BUSINESS ADMINISTRATOR
Professional Summary

I am a Dependable person bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a very strong work ethic and advanced complex problem solving skills. I am dedicated to work and am always looking for ways to improve myself of the job that I am work on. Willing to go above and beyond what is asked of me to make sure the task or project is done right and on time.

Skills
  • Effective communication
  • Punctual and Reliable
  • Effective prioritization
  • Experienced equipment operator
  • Team player
  • Team communications
  • Technical troubleshooting
  • Software diagnosis
  • Data analysis
  • Problem solving ability
  • Preventive and reparative maintenance
  • Equipment installation
  • Hand and power tools
Work History
Business Administrator, 12/2015 to 08/2018
Kee Extreme – Roswell, NM
  • Built business from start up now generating 10-20 new students a month.
  • Managed day-to-day operations and customers questions via mail, e-mail, phone or in person.
  • Set meetings and presentations for investors and clients letting them know about upcoming events and plans for the future.
  • Negotiated and secured endorsements from investors to buy new equipment and further the business.
  • Hired, trained and supervised coaches as the business has grown from 2 up to 12 coaches.
  • Advancing the coaches training abilities sending them to seminars and training camps to get certified.
  • Extensive knowledge of Oracle, Net suite, Quicken and Microsoft Business Software.
  • The business grow from 13 students to over 480 and was still growing about 5 to 6 new students a month.
Logistics Manager/Assitant Network Administrator , 06/2010 to 09/2015
UPS – Roswell, NM
  • Supervised, train and delegate daily work assignments to employees unloading trailers and delivery routes.
  • Maintained an attention to detail making sure safety hazards would not go unnoticed and monitor employees for at risk behavior with loading and unloading parcels.
  • Received 5 and 10 year excellent service award.
  • Increased productivity by 18% average at 6 UPS centers in the Southeastern part of New Mexico.
  • Identified inefficiencies and researched hour rate/time lost, making recommendations for rollers, belts and bays.
  • Maintained safety, Hazmat and DOT compliance of entire UPS center 20-53 employees.
  • Maintained a successful production flow of over 9500 parcels daily sorting over 2500 PPH.
  • Exceeded the goals set for production, service and safety 5 years in a row.
  • Gathered information from numerous logistic computer programs and applying it to better UPS services and delivery routes.
  • Worked as a team to reduce damages, accidents and injuries.
  • Provided System Administration and ensure high levels of reliability and stability along integrated systems.
  • Investigated problems with DNS severs.
  • Continually improved and optimized server infrastructure.
  • Planned and built redundancy into existing systems to eliminate downtime due to server failure or updates.
  • Set meetings and contacted senior IT and corporate about security and safety.
Full Time Package Driver/Network Technician , 09/2007 to 06/2010
UPS – Roswell, NM
  • Given a delivery route with less then 50% customer satisfaction given by random survey, in just 3 years moved up to over 97% customer satisfaction.
  • More then 3 residential areas on my route were 15% or higher on missing or lost parcels, all areas after just the first year .8% missing or lost.
  • Worked with the new drivers and trainers on the DIAD systems and delivery setup.
  • Helped plan and deploy the installation and configuration of 4 different Motorola systems including computer networks, devices and wireless communication.
  • Scheduled, coordinated and deployed server updates and preventative maintenance with limited downtime if any.
  • Communicated security issues found with WiFi and other devices not seen by other IT personal.
  • Worked out of 6 separate UPS centers helping with delivering and monitoring networks.
  • Gold Circle Award 8 years in a row, no accident or injury on the job with perfect attendants.
  • Worked at a rapid pace with a team to always improve work habits.
  • Awarded employee and driver of the month more then 4 times in 6 years.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
Cover Driver/Network Technician , 09/2007 to 06/2010
UPS – Roswell, NM
  • Completed pre and post trip safety inspections everyday recording and reporting any defects or malfunctions to vehicles and equipment.
  • Unloaded 2-5 trailers a day starting at 7:00AM and working as a team to get out no later then 10:30AM.
  • Increased UPS pick up percentage by over 70% in the Southeastern part of New Mexico.
  • Residential and commercial customer satisfaction random survey reports, highest marks above and beyond exception 5 years in a row.
  • Designed, operated and maintained 6 UPS centers networks and assisted in corporate network problems when needed.
  • Configure, install, update, troubleshoot, repair and replace computer systems, networking equipment, terminals, peripheral equipment and related hardware throughout UPS corporation.
  • Traveled to other UPS centers to provide direct technical support and package delivery assistance.
  • Provided system crash recovery, backup services and restoration.
  • Saved UPS thousands being able to fix hardware and software issues in house.
Education
Associate of Science: Aircraft Maintenance, 11/2019
Eastern New Mexico University - Roswell - Roswell, NM
Associate of Science: Information Technology, 05/2005
New Mexico State University - Las Cruces, NM
Some College (No Degree)Arizona State University - Tempe, AZ
High School Diploma: 05/2001
Goddard High School - Roswell, NM
Certifications

CompTIA A++ certification

CompTIA Security + certification

CompTIA Network+ certification

Microsoft Certified Solutions Associate (MCSA)

Cisco Certified Entry Network Tech (CCENT)

Oracle Certified Associate (OCA)

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Resume Overview

Companies Worked For:

  • Kee Extreme
  • UPS

School Attended

  • Eastern New Mexico University - Roswell
  • New Mexico State University
  • Arizona State University
  • Goddard High School

Job Titles Held:

  • Business Administrator
  • Logistics Manager/Assitant Network Administrator
  • Full Time Package Driver/Network Technician
  • Cover Driver/Network Technician

Degrees

  • Associate of Science : Aircraft Maintenance , 11/2019
    Associate of Science : Information Technology , 05/2005
    Some College (No Degree)
    High School Diploma : 05/2001

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