Business Administrator Resume Example
Results-oriented Business Analyst with more than 7 years of experience across information technology, retail banking, capital market and wealth management sectors. Excellent communication, presentation and consultative skills. Talented in gathering, analyzing and defining business requirements to understand operations, needs and expectations.
Enterprising Account Manager with 5 years of experience. Expert in account software and client relations with proven success streamlining processes for optimized client satisfaction. Dedicated to detailed, accurate and proactive work.
Efficient pharmacy technician recognized for effectively performing all pharmacist duties in 24-hour store. Organized and respectful professional maintains flexible schedule and adapts to unique business and customer needs. In-depth knowledge of medical terminology, pharmaceutical storage and inventory management.
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Nasa Jpl – Pasadena , CA
- Collected, arranged and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Generated reports of findings to help management with making key decisions.
- Managed costs and quality of technology.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
Engineering Consulting Services, Ltd. – York , PA
- Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Balanced reports to submit for approval and verification.
- Monitored status of accounts receivable and payable to facilitate efficient processing.
- Completed financial reports to inform managers and stakeholders.
- Maintained accurate and complete documentation for all financial department procedures.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Communicated with suppliers to reconcile invoice payments.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
Lifepoint Hospitals – Mayfield , KY
- Stocked, labeled and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Restocked automated medication dispensing equipment.
- Counted, measured, and compounded medications following standard procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
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Resume Overview
School Attended
- FMU
- ETEC Embu Das Artes
- Solano Trindade
Job Titles Held:
- Business Administrator
- Accounting Assistant
- Pharmacy Technician
Degrees
- Associate of Science : Financial Manager 10/2015
Associate of Science : Accounting 06/2010
High School Diploma 12/1999
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