Patient check-in and check-out, faxing, copying, answering phones.Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Confirmed patient information, collected copays and verified insurance.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence. Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation. Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Provided personal nursing care in pre- and post-operative situations. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Provided patients and families with emotional support. Comforted patients and provided them with reassurance and encouragement. Promoted personal and co-worker safety. Maintained a clean, orderly and well-stocked environment.
Completed 160 hours of Externship.
Duties Included: Maintained a clean, orderly and well-stocked environment. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Performed routine tests such as urine dip stick, vision and hearing tests. Kept facility stocked with necessary supplies, equipment and instruments. Collected urine and fecal samples. Prepared patient rooms prior to their arrival. Read and recorded temperature, pulse and respiration.
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