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Business Administrator Resume Example

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BUSINESS ADMINISTRATOR
Experience
08/2014 to Current
Business AdministratorTitanium Billing Services, LLC － Wichita Falls, TX
  • Supervise 14 members of billing office personnel, which includes work allocation, training and problem resolution; motivates employees to achieve peak productivity and performance.
  • Oversee the operations of the company, encompassing medical charge entry, claims submission, payment posting, accounts receivable follow-up and reimbursement management.
  • Facilitate preparation and submission of employee payroll.
  • Recruit, hire and assist in training personnel as well as maintaining employee files.
  • Review vendor contracts and invoices.
  • Prepare monthly financial reports and invoices.
  • Credential providers with various payer sources by effectively implementing online submission of all enrollments.
  • Resolve customer concerns and complaints.
  • Established and maintain working relationships with vendors, insurance companies and other health care organizations.
10/2012 to 07/2014
Consultant Relationship ExecutiveCollabera, Inc － Wichita Falls, TX
  • Responsible for the administration of Employee Relation Programs; cultivated relationships, updated consultant profiles, administered retention initiatives at the client site.
  • Utilized a variety of methods to generate candidates, including web-based sourcing, internet postings, internal and external networking, job fairs and referral programs.
  • Conducted interviews, assessments and on and off-boarding activities.
  • Effectively managed 120 plus consultants and their back office needs.
  • Conducted weekly meetings with each consultant and actively engaged them in group events to boost morale.
  • Coordinated with Client Relationship Manager and the Client to successfully resolve any consultant issues.
11/2011 to 09/2012
Insurance Sales RepresentativeWalker State Farm － Wichita Falls, TX
  • Established and maintained interpersonal relationships while furthering the growth of Walker State Farm.
  • Customized insurance policies to suit individual customers' needs, while uncovering and identifying possible gaps in coverage.
  • Contacted policyholders to set up IFRs to analyze and suggest additions or changes to policy coverage.
  • Sought out new clients and developed clientele by networking and utilizing the power of referrals.
  • Accomplishments: Consistent leader in insurance production in all product lines.
  • Assisted in the achievement of the prestigious honor of 2012 Texoma's Best Insurance Agency Established a great working relationship with local apartment complex to help boost production and convey a positive image for Walker State Farm Insurance.
09/2009 to 09/2011
Insurance Sales RepresentativeTracey Denson State Farm － Wichita Falls, TX
  • Established and maintained interpersonal relationships while furthering the growth of Tracey Denson State Farm.
  • Customized insurance policies to suit individual customers' needs, while uncovering and identifying possible gaps in coverage.
  • Contacted policyholders to set up IFRs to analyze and suggest additions or changes to policy coverage.
  • Sought out new clients and developed clientele by networking to find new customers and utilizing the power of referrals.
  • Consistent leader in property & casualty production.
  • Assisted in the achievement of the prestigious honors of Chairman's Circle and Ambassador Travel for Tracey Denson in both, 2009 and 2010.
  • Sold 29 Life Policies during the 2010 Life Campaign, which helped to achieve First Place in the AFO Life Promotion.
  • The first two months after being hired in September 2009, I sold 10 Life Policies during my first life campaign.
01/2007 to 01/2009
Lead TellerWells Fargo Bank － Wichita Falls, TX
  • Introduced customers to new products and services.
  • Generated leads for bankers to close while consistently going the extra mile to greet and engage customers to make them feel welcome and uncover more about their financial needs.
  • Processed high volumes of customer transactions with very few mistakes through patience, attention to detail, and the ability to follow procedures.
  • Oversaw large transactions and helped to keep the Tellers balanced in their cash drawers.
  • Sales Accomplishments:.
  • Consistently exceeded quarterly scorecard sales goals.
  • Recognized by management and bank President exemplary customer service.
Education
December 2009
Bachelor of Science: Business Administration MarketingMidwestern State University － Wichita Falls, TXGPA: Graduated on President's Honor Roll VolunteerismBusiness Administration Marketing Graduated on President's Honor Roll Volunteerism United Way Loaned Executive Muscle Dystrophy Association Lock-Up Jailbird
Skills
accounts receivable, Agency, attention to detail, billing, interpersonal, consultant, contracts, Resolve customer concerns, clientele, Client, clients, customer service, financial, financial reports, image, Insurance, meetings, office, networking, payroll, peak, personnel, Policies, problem resolution, Promotion, Sales
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Resume Overview

Companies Worked For:

  • Titanium Billing Services, LLC
  • Collabera, Inc
  • Walker State Farm
  • Tracey Denson State Farm
  • Wells Fargo Bank

School Attended

  • Midwestern State University

Job Titles Held:

  • Business Administrator
  • Consultant Relationship Executive
  • Insurance Sales Representative
  • Lead Teller

Degrees

  • Bachelor of Science : Business Administration Marketing

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