business administration assistant route coordinator resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Skills
Order picking and processing
Safe driver training
Knowledge of state roads and highways
Logistics knowledge
Familiarity with DOT regulations
Delivery recordkeeping
Route logs
GPS and route planning
Safety and compliance
Clean MVR
Work History
01/2015 to 07/2021Business Administration Assistant/Route CoordinatorA10 Networks | San Jose, CA,
Completed on-time deliveries by choosing best and most efficient routes.
Drove company truck for local and intra-state pick-ups and deliveries.
Completed all necessary paperwork using neat and legible handwriting.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Verified daily deliveries against shipping instructions before delivering to customers.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Loaded truck and properly secured items to prevent damage for deliveries.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Created and submitted delivery and DOT logs.
Delivered packages to customer doorsteps and business offices.
Operated vehicle safely in highly congested areas with no traffic violations.
02/2013 to 01/2015Route Process AdministratorFedEx Ground | City, STATE,
Completed on-time deliveries by choosing best and most efficient routes.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Dropped and hooked trailers and changed configuration of equipment.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Verified contents of inventory loads against Bills of Lading.
Transported hazardous materials and oversized shipments without incident.
Maximized load safety by balancing, securing and weighing products.
Verified hazardous material product descriptions and determined any discrepancies in paperwork.
Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
Set and enforced departmental budgets, goals and deadlines.
Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods.
Ordered, maintained and distributed supplies and inventory.
Prepared reports and schedules with accuracy.
Received and processed stock into inventory management system.
Developed and oversaw budgets for facilities and worked within cost restraints.
Collected and authorized payments of guests.
Eliminated downtime and maximized revenue by providing top project quality control.
06/2009 to 07/2012Logistics CoordinatorDHL Express | City, STATE,
Processed and entered all customer orders into database and provided proactive customer service for all accounts.
Managed system support functions to set priorities and service levels expectations.
Monitored and reported on transportation costs and properly filed shipping documents.
Reported customer feedback to management, including any signs of customer dissatisfaction.
Liaised between warehouse personnel and customer to facilitate account and operational needs.
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Printed tickets, picked supplies and filled packages under tight deadlines.
Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Produced weekly status reports detailing logistic operations and problems.
Education
Expected in 12/2012 to to Bachelor Of Applied Science In Information Technology | Logistics And Materials ManagementClark Atlanta University, Atlanta, GAGPA:
Expected in to to | High School DiplomaEvans High School, Evans, Georgia, GPA:
Expected in 09/2016 to to Associate Of Applied Business | Accounting And FinanceGeorgia Perimeter College, Decatur, GAGPA:
Expected in 01/2021 to to Bachelor Of Accountancy | Financial Services Marketing OperationsUniversity of Phoenix, Tempe, AZGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Clark Atlanta University
Evans High School
Georgia Perimeter College
University of Phoenix
Job Titles Held:
Business Administration Assistant/Route Coordinator
Route Process Administrator
Logistics Coordinator
Degrees
Bachelor Of Applied Science In Information Technology