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Branch Office Administrator Resume Example

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BRANCH OFFICE ADMINISTRATOR
Career Objective
To leverage my education and 5+ years of client-facing experience, requirements analysis, and problem-solving in the interior design and financial industries into an associate software engineer role with Viacom.
Qualifications
  • Self-motivated professional 
  • Strong analytical skills
  • Sharp problem solver
  • Energetic work attitude 
  • Strong Communication Skills
  • Business writing  
  • Customer relations
  • Adaptive team player
  • Meticulous attention to detail  
  • Planning and Organizing
  • Strong design sense
  • Creative and artistic
  • Quick learner
  • Computer-assisted design (CAD)
Technical Skills
  • C#
  • Java
  • HTML
  • ASP.NET
  • CSS
  • JavaScript 
  • Bootstrap
  • MySQL
  • User Interface
  • Testing
Education and Training
Bachelor of Science: Computer Information Systems2017DeVry UniversityNashville, TN
Bachelor of Science: Interior Design2010Murray State UniversityMurray, KY
Awards
  • DeVry University Dean's List: Fall 2015, Spring 2016, Summer 2016, Fall 2016
  • The National Society of Leadership and Success, DeVry University: Fall 2016
  • Outstanding BOA Award, Edward Jones: June 2016, December 2016
  • Top Sales Performer, Sprintz Furniture, 2012
  • Murray State University Dean's List: Fall 2009, Spring 2009, Fall 2010, Spring 2010
Work Experience
Branch Office Administrator11/2015 to CurrentEdward Jones InvestmentsNashville, TN
  • Managed portfolio of 205+ households and $14,000,000+ in assets. 
  • Identified key opportunities through active listening and relationship building with current and prospective clients, and reported them to the Financial Advisor.
  • Identified products and service opportunities for clients and prepared materials for client appointments.
  • Implemented Contact Plans to proactively schedule calls and appointments with clients, offer services, recognize events or milestones, and respond to any administrative requests.
  • Successfully developed call strategy which resulted in proactive client contacts and $533,728 in new assets. 
  • Received a merit bonus after 6 months and a merit raise after 12 months for strong attention to detail, exemplary customer service and team-player attitude. 
  • Maintained 3.95 GPA while attending school full-time and working 40+ hours per week.  
Interior Designer02/2012 to 02/2015Sprintz FurnitureFranklin, TN
  • Consistently met or exceeded all sales goals and objectives in a competitive environment
  • Received recognition for Top Sales Performer and Excellent Customer Service.
  • Created professional presentations to creatively communicate design intent and direction.
  • Provided detailed sketches, floor plans, and performed in-home consultations
  • Successfully assisted clients in choosing furnishings that were consistent with their preferences and budget.
  • Ensured that project vision and design intent were reflected.
Design Consultant02/2011 to 11/2011Higdon FurniturePaducah, KY
  • Recommended, selected and helped locate merchandise based on customer needs and desires. 
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Designed and suggested new display ideas to improve accessibility to merchandise in showroom and increase sales.
  • Interacted with customers and vendors to follow-up on shipping statuses and expedited orders.
  • Guaranteed positive customer experiences and resolved all customer complaints.
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Resume Overview

Companies Worked For:

  • Edward Jones Investments
  • Sprintz Furniture
  • Higdon Furniture

School Attended

  • DeVry University
  • Murray State University

Job Titles Held:

  • Branch Office Administrator
  • Interior Designer
  • Design Consultant

Degrees

  • Bachelor of Science : Computer Information Systems 2017
    Bachelor of Science : Interior Design 2010

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