branch office administrator resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Career Objective
To leverage my education and 5+ years of
client-facing experience, requirements analysis, and problem-solving in the interior
design and financial industries into an associate software engineer role with Viacom.
Qualifications
Self-motivated professional
Strong analytical skills
Sharp problem solver
Energetic work attitude
Strong Communication Skills
Business writing
Customer relations
Adaptive team player
Meticulous attention to detail
Planning and Organizing
Strong design sense
Creative and artistic
Quick learner
Computer-assisted design (CAD)
Technical Skills
C#
Java
HTML
ASP.NET
CSS
JavaScript
Bootstrap
MySQL
User Interface
Testing
Education and Training
Bachelor of Science: Computer Information Systems, Expected in 2017 to DeVry University - Nashville, TN GPA:
Bachelor of Science: Interior Design, Expected in 2010 to Murray State University - Murray, KY GPA:
Awards
DeVry University Dean's List: Fall 2015, Spring 2016, Summer 2016, Fall 2016
The National Society of Leadership and Success, DeVry University: Fall 2016
Outstanding BOA Award, Edward Jones: June 2016, December 2016
Top Sales Performer, Sprintz Furniture, 2012
Murray State University Dean's List: Fall 2009, Spring 2009, Fall 2010, Spring 2010
Work Experience
Branch Office Administrator, 10/2015 to Current Edward Jones – Bellevue, WA,
Managed portfolio of 205+ households and $14,000,000+ in assets.
Identified key opportunities through active listening and relationship building with current and prospective clients, and reported them to the Financial Advisor.
Identified products and service opportunities for clients and prepared materials for client appointments.
Implemented Contact Plans to proactively schedule calls and appointments with clients, offer services, recognize events or milestones, and respond to any administrative requests.
Successfully developed call strategy which resulted in proactive client contacts and $533,728 in new assets.
Received a merit bonus after 6 months and a merit raise after 12 months for strong attention to detail, exemplary customer service and team-player attitude.
Maintained 3.95 GPA while attending school full-time and working 40+ hours per week.
Interior Designer, 01/2012 to 01/2015 Faherty Brand – Greenwich, CT,
Consistently met or exceeded all sales goals and objectives in a competitive environment
Received recognition for Top Sales Performer and Excellent Customer Service.
Created professional presentations to creatively communicate design intent and direction.
Provided detailed sketches, floor plans, and performed in-home consultations
Successfully assisted clients in choosing furnishings that were consistent with their preferences and budget.
Ensured that project vision and design intent were reflected.
Design Consultant, 01/2011 to 10/2011 Kb Homes – Frisco, TX,
Recommended, selected and helped locate merchandise based on customer needs and desires.
Achieved high sales percentage with consultative, value-focused customer service approach.
Designed and suggested new display ideas to improve accessibility to merchandise in showroom and increase sales.
Interacted with customers and vendors to follow-up on shipping statuses and expedited orders.
Guaranteed positive customer experiences and resolved all customer complaints.
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