Branch Office Administrator Resume Example
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BRANCH OFFICE ADMINISTRATOR
Career Objective
To leverage my education and 5+ years of
client-facing experience, requirements analysis, and problem-solving in the interior
design and financial industries into an associate software engineer role with Viacom.
Qualifications
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Technical Skills
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Education and Training
Bachelor of Science: Computer Information Systems2017DeVry UniversityCity, State
Bachelor of Science: Interior Design2010Murray State UniversityCity, State
Awards
- DeVry University Dean's List: Fall 2015, Spring 2016, Summer 2016, Fall 2016
- The National Society of Leadership and Success, DeVry University: Fall 2016
- Outstanding BOA Award, Edward Jones: June 2016, December 2016
- Top Sales Performer, Sprintz Furniture, 2012
- Murray State University Dean's List: Fall 2009, Spring 2009, Fall 2010, Spring 2010
Work Experience
Branch Office Administrator11/2015 to CurrentEdward JonesBellevue , WA
- Managed portfolio of 205+ households and $14,000,000+ in assets.
- Identified key opportunities through active listening and relationship building with current and prospective clients, and reported them to the Financial Advisor.
- Identified products and service opportunities for clients and prepared materials for client appointments.
- Implemented Contact Plans to proactively schedule calls and appointments with clients, offer services, recognize events or milestones, and respond to any administrative requests.
- Successfully developed call strategy which resulted in proactive client contacts and $533,728 in new assets.
- Received a merit bonus after 6 months and a merit raise after 12 months for strong attention to detail, exemplary customer service and team-player attitude.
- Maintained 3.95 GPA while attending school full-time and working 40+ hours per week.
Interior Designer02/2012 to 02/2015Faherty BrandGreenwich , CT
- Consistently met or exceeded all sales goals and objectives in a competitive environment
- Received recognition for Top Sales Performer and Excellent Customer Service.
- Created professional presentations to creatively communicate design intent and direction.
- Provided detailed sketches, floor plans, and performed in-home consultations
- Successfully assisted clients in choosing furnishings that were consistent with their preferences and budget.
- Ensured that project vision and design intent were reflected.
Design Consultant02/2011 to 11/2011Kb HomesFrisco , TX
- Recommended, selected and helped locate merchandise based on customer needs and desires.
- Achieved high sales percentage with consultative, value-focused customer service approach.
- Designed and suggested new display ideas to improve accessibility to merchandise in showroom and increase sales.
- Interacted with customers and vendors to follow-up on shipping statuses and expedited orders.
- Guaranteed positive customer experiences and resolved all customer complaints.
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Resume Overview
School Attended
- DeVry University
- Murray State University
Job Titles Held:
- Branch Office Administrator
- Interior Designer
- Design Consultant
Degrees
- Bachelor of Science : Computer Information Systems 2017
Bachelor of Science : Interior Design 2010
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