Upbeat, customer-focused Sales Associate with five years of experience in various retail environments. Flexible, proactive, team-oriented, with strong organizational and time management skills. Seeking opportunities to learn and develop new skills.
Skills
Leadership
Data management
Planning
Working collaboratively
Computer skills
People skills
Multitasking
Relationship building
Communication
Troubleshooting
Microsoft Office
Organizational skills
Experience
Bra Fitting Specialist, 07/2021 to Current Palmer Donavin – Lansing, MI,
Highlighted new products by creating displays to enhance brand awareness and amplify engagement.
Built customer loyalty by engaging with and identifying product needs of customers.
Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Used register system to ring up customer purchases, process payments and issue receipts.
Met or exceeded upselling, and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Drove sales of bra products by applying proactive nature, knowledge of customer preferences and active listening skills.
Trained fellow employees on bra fittings and bra knowledge
Lead bra sales by encourage bra sales and keeping up with stores previous sale numbers
Cashier, 11/2020 to 06/2021 Shipt – Rescue, CA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Verified customer identification for alcohol or tobacco purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Grocery Shopper, 09/2019 to 11/2020 Family Express – Westfield, IN,
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Listened to customer needs to identify and recommend best products and services.
Provided great communication via instacart program to best service customers while selecting their items
Cleaned shelves and restocked with new inventory when products stock ran low.
Managed cash register operations using POS system and processed sales and returns.
Notified supervisor of spills for quick clean-up and remediation.
Notified management of customer or employee accidents.
Answered questions and inquiries per shift regarding products, prices and availability.
Sales Associate, 02/2017 to 08/2019 Forever 21 – City, STATE,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Built trusting relationships with customers by making personal connections.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Prepared cash deposits up to $20,000 with zero discrepancies.
Set new floorsets and displays
Processed new merchandise from shipment in timely manner to optimize shipment hours
Showed flexibility by going store-to-store to assist in shipment and floor coverage.
Education and Training
High School Diploma: , Expected in 05/2017 Dutch Fork High School - Irmo, SC GPA:
3.1 GPA
Major in Biomedical Engineering
Participated in a District 5 student grant, self-study through my magnet school course, "Intro. to Biomedical Interventions and Innovations."
Minor in Fine Arts
Member of Silver Foxes Marching Band for 5 years
Section Leader last year of Marching Band
: , Expected in Coastal Carolina University - Conway, SC GPA:
Major in Public Health
Additional Information
Currently, working on Dental Assistant Certification.
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