Box Office Representative Resume Example Live Nation Entertainment Inc

BOX OFFICE REPRESENTATIVE

Summary

Perceptive Production Coordinator with over 18 years of experience coordinating, preparing and scheduling production. Diligent in gathering necessary materials and requesting additional materials to prepare for projects. Driven to maintain production schedules and deliver quality products. Motivated to adhere to OSHA protocols and standard safety procedures to prevent workplace injuries or accidents.

Skills

Purchase orders
Proficient in Manufacturing software
SAP
Schedule Coordination
Scheduling
Recordkeeping
Materials management
Project Management
Research experience
Automation understanding
Report writing and documentation
Customer service
MS Office
Budgets

Business operations
Process improvement
Problem resolution
Supervision
Communications
Organization
Team management
Team building
First Aid/CPR
Cash register operation
Guest and client satisfaction
Trained in food safety guidelines
Security understanding

Experience

Box Office Representative
Philadelphia , PALive Nation Entertainment Inc/Jun 2019 to Current

Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
Provided information about current and future events at facility.
Assisted patrons with seating by giving directions and lighting paths.
Sold admission, processed payments and issued tickets.
Reviewed tickets for authenticity and applicability to particular event.
Greeted and collected tickets of patrons at sporting and music events.
Handled multiple calls per 4 hours to address customer inquiries and concerns.
Resolved customer problems, improved operations and provided exceptional client support.
Resolved conflicts and negotiated mutually beneficial agreements between parties.

Box Office Representative
Scottsdale , AZLive Nation Entertainment Inc/Oct 2018 to Current

Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
Refused admittance to patrons on basis of current policies or for lack of ticket possession.
Sold admission, processed payments and issued tickets.
Reviewed tickets for authenticity and applicability to particular event.
Directed ticket holders to seats and facility locations.
Performed visual evaluation for signs of counterfeit tickets and money.

Production Coordinator
Auburn , ALAptar/Jan 1998 to Current

Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Surmounted obstacles by directly collaborating with vendor representatives and proactively adjusting strategies.
Completed weekly logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
Checked prices and calculated totals for accurate invoice processing.
Successfully identified discrepancies and recommended changes to inventory to increase profits.
Communicated scheduling with10 employees to promote on-time delivery.
Reviewed in-house stock to determine materials availability for production jobs.
Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.

Branch Supervisor
Castle Rock , COCounty Of Douglas/Apr 1990 to Jul 1997

Promoted products or services to each customer to consistently achieve sales targets.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Assisted estimated 30 customers each hour and remained poised and professional even in high-stress situations and when dealing with irate individuals.
Opened accounts and accepted loan applications.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Coordinated daily cash reconciliation in high-volume location.
Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Processed quarterly vault and ATM audits with zero error rate.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Entered figures using 10-key calculator to compute data quickly.
Reported financial data and updated financial records in ledgers and journals.
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Monitored status of accounts receivable and payable to facilitate efficient processing.

Education and Training

High School DiplomaHarlandale High SchoolCity, State

BusinessSan Antonio CollegeCity

Completed 60 hours

Resume Overview

School Attended

Harlandale High School
San Antonio College

Job Titles Held:

Box Office Representative
Production Coordinator
Branch Supervisor

Degrees

High School Diploma
Business

Box Office Representative Resume Example

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