LiveCareer-Resume

box office cashier resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Detail-Oriented
  • Cleaning and Sanitizing
  • Call Response and Transfer
  • Complaint Resolution
  • Inventory Stocking
  • Feedback Acceptance
  • Honest and Ethical
  • Cooperative Attitude
  • Customer Relations
  • Payment Processing
  • Problem Solving
  • Ticket Sales
  • Ticket Selling
  • Sweeping and Mopping
  • Public Speaking
  • Moving or lifting heavy objects
  • Dishwashing
Education and Training
Charlottesville High School Charlottesville, VA, Expected in 06/2022 High School Diploma : - GPA :
  • Additional Coursework in Public Speaking
Experience
South Florida State College - Box Office Cashier
Avon Park, FL, 10/2022 - Current
  • Welcomed customers, offering assistance to help find store items.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Counted and balanced cashier drawers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
  • Assisted customers by providing information and resolving complaints.
  • Counted cash at shift end and tallied to reconcile with tickets sold.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Maintained work area and kept cash drawer organized.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered customers' questions and provided information on store procedures or policies.
  • Recognized security risks to properly handle situations.
  • Complied with health and sanitation practices and procedures.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Sold and collected admission tickets and passes from patrons at entertainment events.
  • Processed admission payments and provided tickets.
  • Warned persons of rule infractions or violations, evicting repeat violators from premises.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Maintained positive working relationship with fellow staff and management.
  • Sought guidance from team members to resolve issues and identify appropriate issues for escalation.
  • Determined authenticity and applicability of presented tickets.
  • Refused admittance to unwelcome persons or individuals without tickets or passes.
  • Set up and tore down equipment for large scale events, conferences and graduations.
  • Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
  • Circulated among guests to preserve safety and order and protect venue property.
  • Examined tickets or passes to verify authenticity for entrance to event.
Denny's Inc - Host
Thurston County, WA, 08/2022 - 10/2022
  • Answered phones promptly to record and confirm reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Notified server after seating parties in section to facilitate prompt service.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Explained QR code scanning for electronic menu access.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Answered telephone to provide dining information and take reservations.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Vu Noodles - Cashier/Dishwasher
City, STATE, 05/2021 - 06/2022
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Assisted chef with food measurements, preparation and storage when necessary.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
  • Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Replaced clean utensils in storage bins for easy access.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Used pressurized faucet sprayer effectively to wash large quantities of dishes.
  • Studied methods of coworkers, successfully learning kitchen and food service skills.
  • Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.

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Resume Overview

School Attended

  • Charlottesville High School

Job Titles Held:

  • Box Office Cashier
  • Host
  • Cashier/Dishwasher

Degrees

  • High School Diploma

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