Box Office Cashier resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hardworking and adaptable worker with nearly 3 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Skills
ID verification
Returns and exchanges
Customer service
Cash register operation
Coin counting
Customer greeting
Credit and cash transactions
Merchandise restocking
Customer assistance
Experience
08/2017 to 03/2020Box Office CashierSouth Florida State College | Bowling Green, FL,
Provided customers with special information regarding chosen show or upcoming releases.
Checked system for seat availability and provided customers with available options.
Informed customers of deals or discounts and calculated amount of cash owed against tickets bought.
Counted product stock to maintain inventory records.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Restocked concession with silverware, straws, napkins and condiments.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Helped customer locate and select appropriate merchandise throughout store.
Worked closely with front-end staff to assist customers.
Answered phone calls to assist customers with questions.
Learned roles of other departments to provide coverage and keep store operational.
Stayed up to date on current item discounts to support promotions.
Cross-trained in Concession and Bartending roles in order to provide skilled backup for team members.
Trained new team members in cash register operation, stock procedures and customer service.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
08/2017 to 03/2020BartenderErickson Living | Springfield, VA,
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Collected and organized more than $120 in gross revenue and tips on 6 hour shift basis.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Promoted products to customers to enhance bill totals with high-profit items.
Trained 5 new bartenders in 2019 to increase knowledge of drink preparation and upselling techniques.
Engaged in small talk with patrons per day to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
08/2017 to 03/2020ConcessionistIpic Entertainment | Chicago, IL,
Logged incident reports and alerted General Manager of any safety or security concerns.
Completed customer requests, drink and food orders.
Informed customers of menu items and assisted with beverage and food recommendations.
Processed customers' orders by applying applicable discounts, completing cash and credit transactions and ringing in items to cash register.
Maintained proper food safety by following and adhering to food sanitation procedures.
Cooked hot foods, prepared salads, sandwiches and sliced fruits for consumption.
Executed inventory control by restocking merchandise and completing weekly inventory sheets.
Performed sanitation procedures such as washing dishes, mopping, sweeping and steaming counters.
Operated and maintained concession equipment, including fountain machines, hot dog rollers, popcorn and cotton candy machines.
Operated concession stand, greeted guests and maintained excellent food presentation.
Engaged in opening procedures such as, setting up drink machines, turning on fryers and prepping food and condiment stations.
Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Trained employees on correct cooking techniques, safety standards and performance strategies.
Coordinated preparation of customer meals and monitored food handling for safety purposes.
Education and Training
Expected in Bachelor of Science | NursingUniversity of Texas At Rio Grande Valley, Brownsville, TX, GPA:
Expected in 06/2017High School Diploma | Homer Hanna High School, Brownsville, TX, GPA:
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