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Box Office Cashier Resume Example

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Jessica Claire
  • , San Francisco, CA
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Accommodating Box Office promoting a positive guest experience and providing high levels of customer service. Talented at correctly and efficiently processing payments and responding to guest concerns. First-rate cash handling and event coordination talents.

Precise employee with strong understanding of sales and excellent mathematical skills. Expert in customer service, financial recordkeeping and accurate transactions. Trained in sales with knowledge of exceptional customer service.

Versatile employee with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.

Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in technology and sale merchandise and adept at offering every customer upbeat and knowledgeable support.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing over 6 years of experience and deep knowledge of boutique-type products. Accurately take payments, calculate cash accurately, and detect counterfeit bills. Detailed and speedy when counting cash to balance cash drawer.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Focused employee with strong understanding of retail operations. Highly service-minded and professional with customers and employees alike.

Committed and hardworking employee with years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Motivated cashier and stocker with years of experience in retail. Accomplished various tasks daily, including stocking shelves and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Skills
  • Seat choosing guidance
  • Event upselling
  • Seating availability guidance
  • Movie schedule creation
  • Refunds and exchanges
  • Special event promotion
  • Cash report creation
  • Cash owed calculations
  • Inventory Management
  • Order taking
  • Payment Processing
  • Cash Handling
  • Heavy lifting
  • Retail merchandising
  • Cash drawer management
  • Security monitoring
  • Identification checks
  • Product knowledge
  • Cleanliness
  • Wire Transfers
  • Currency counting
  • Basic math skills
  • Product upselling
  • Credit card processing
  • Product restocking
  • Payment collection
  • Cash register skills
  • Product and service sales
  • Cleaning and sanitizing
  • Store merchandise stocking
  • Cash register systems
  • Merchandising expertise
  • Multi-tasking ability
  • Check cashing
  • Point of sale knowledge
  • Bagging and packaging
  • Customer assistance
  • Loss prevention
  • Maintaining store appearance
  • Purchase assistance
  • Inventorying products
  • Coupons and gift cards
  • Cash balancing
Work History
Box Office Cashier, 02/2019 to 03/2020
Bj's Wholesale Club, Inc.Eggertsville, NY,
  • Greeted over 1000 customers per day and determined best approach to provide optimal service
  • Created and maintained reports of sold tickets and payments received
  • Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales
  • Printed tickets and ensured date, time and seat numbers were accurate
  • Assisted customers in choosing seats, guiding and recommending options via seating map
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Counted cash in register drawer at beginning and end of shift
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Requested official identification for gift card purchases and verified details, consistently meeting strict legal standards of underage sales
  • Worked closely with coworkers to solve problems and handle customer concerns
  • Reviewed and resolved differences between accounting information and cash drawer
  • Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various issues customers may have
  • Learned box office and usher positions and provided backup at key times
  • Served needs of more than 1000 customers in busy fast paced environment
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Educated customers on promotions to enhance sales
  • Conducted inventory counts by adding each item in stock and documenting in the system log
  • Quickly and accurately counted drawers at start and end of each shift
  • Set up new sales displays each quarter
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
  • Verified over $1000 of cash and credit payments daily
  • Prepared beverages and filled food orders for customers
  • Checked prices for customers and processed items sold by scanning barcodes
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Prepared and submitted end-of-shift reports
  • Assisted customers by answering questions and fulfilling requests
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Maintained customer satisfaction while handling product returns quickly and professionally
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Trained in concessions and provided back-up coverage to provide customers with optimal support
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Answered questions about store policies and concerns to support positive customer experiences
  • Assisted customers with locating and choosing merchandise in any store department
  • Used POS system to enter orders, process payments, and issue receipts
Cashier, 11/2017 to 06/2019
Earth Fare, IncKansas City, MO,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Checked prices for customers and processed items sold by scanning barcodes
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Counted cash in register drawer at beginning and end of shift
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Reviewed and resolved differences between accounting information and cash drawer
  • Increased sales 100% by offering advice on purchases and promoting additional products
  • Assisted customers with special services, account updates and promotional options
  • Completed manual and machine counts of funds for transactions valued at over $100
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Helped over 1000 guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Efficiently processed new orders, completing daily transactions with remarkable accuracy
  • Served needs of more than 1000 customers in busy fast paced environment
  • Prepared and submitted end-of-shift reports using pos system
  • Answered questions about store policies and concerns to support positive customer experiences
  • Assisted customers by answering questions and fulfilling requests
  • Educated customers on promotions to enhance sales
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Requested official identification for credit purchases and verified details, consistently meeting strict legal standards of underage sales
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Reviewed weekly sales circulars and monitored price changes
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Worked with coworkers to complete daily counts and maintain funds security to minimize theft and mismanagement risks
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
  • Completed sales in excess of $1000 with near-zero error rate using POS system
  • Worked closely with coworkers to solve problems and handle customer concerns
  • Trained in all areas and provided back-up coverage to provide customers with optimal support
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Volunteer, 03/2012 to 05/2012
Seven Hills FoundationCarver, MA,
  • Maintained clean, neat and operational facilities to serve all program needs
  • Helped with office tasks including taking messages, scanning documents and answering phone inquiries
  • Planned and delivered numerous activities and special events for Pet adoption organizations
  • Brought in more than $600 in new funding with targeted programs
  • Greeted visitors cheerfully and answered questions to offer quality customer service
  • Provided immediate responses to questions from volunteers
  • Worked with program supervisors to implement changes and better serve target groups
Education
High school Diploma: General Studies, Expected in 05/2014
Osceola High School - Kissimmee, FL
GPA:

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Resume Overview

School Attended
  • Osceola High School
Job Titles Held:
  • Box Office Cashier
  • Cashier
  • Volunteer
Degrees
  • High school Diploma