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Box Office Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dependable Maintenance professional offering 10 years of building maintenance and repair experience. In-depth knowledge of hand and power tool operations, including safety protocols and general maintenance. Superior expertise in carpentry, electrical systems and exterior and interior lighting system repair. Physically fit and agile with ability to lift over 100 pounds.

Effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls or in person.

Skills
  • Fork Lift Operator (10+ years)
  • Warehouse Management (3 years)
  • Warehouse (6 years)
  • HVAC (2 years)
  • Management (9 years)
  • Production line (4 years)
  • Forklift
  • Warehouse Associate
  • Shipping Receiving
  • CERTIFICATIONS AND LICENSES
  • Forklift Certified
  • Firefighter II
  • Firefighter I
  • First Aid CPR AED
  • CPR
  • Customer services
  • First Aid
  • Forklift
  • Fork Lift
  • HVAC
  • Receiving
  • Shipping
  • Zip
  • Ticket purchasing
  • Guest and client satisfaction
  • Security understanding
  • Cash register operation
  • Team building
  • Security systems
  • Supervision
  • Team management
  • Customer service
  • Communications
Experience
Box Office Associate, 06/2017 to Current
Mars Franklin, TN,
  • Responded to guest questions about current facility events and future offerings.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Determined authenticity and applicability of presented tickets.
  • Processed admission payments and provided tickets.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
Maintenance Technician, 02/2017 to Current
Central Lakes College Princeton, MN,
  • Dollywood - Pigeon Forge Tn, Worked on track crew and train maintenance also ran the steam train as a fireman.
  • Also work for splash country maintenance as a safety trainer, now working for ride maintenance.
  • Inspected components of industrial equipment for accurate assembly and oversaw installations to prohibit defects, such as loose connections and frayed wires.
  • Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
  • Operated hand and power tools to complete repairs.
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Diagnosed and repaired mechanical machinery issues.
  • Maintained available parts, tools and materials inventory to stay able to respond promptly to issues.
  • Filled out logs of daily actions using TMA software computer tracking system.
  • Fixed building systems and structural components using professional finishes.
  • Inspected electrical components to identify defects and hazards and to make necessary adjustments.
Zip Line Tour Guide, 06/2016 to Current
Ntb Lynchburg, VA,
  • Provided physical assistance to visitors getting onto and off of rides.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Operated attraction equipment precisely to concur with operational procedures.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
Store Manager, 05/2010 to 04/2016
True Value City, STATE,
  • Responsiblities include-customer services, manage employees, complete employees schedules, manage company finances, order and stock merchandise, store mantainance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Processed shipments and maintained stock shelf organization.
  • Oversaw inventory management to minimize waste.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Assumed positions of associate and assistant manager before promotion to store manager.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
Education and Training
High School Diploma: , Expected in 05/2008
to
Ashe County High School - West Jefferson, NC,
GPA:
Activities and Honors
Certifications
  • Fork Lift Operator (10+ years)
  • Warehouse Management (3 years)
  • Warehouse (6 years)
  • HVAC (2 years)
  • Management (9 years)
  • Production line (4 years)
  • Forklift
  • Warehouse Associate
  • Shipping Receiving CERTIFICATIONS AND LICENSES Forklift Certified Firefighter II Firefighter I First Aid CPR AED
  • Willing to relocate: Anywhere
    Additional Information
    • 8653155147 , Willing to relocate: Anywhere, Authorized to work in the US for any employer

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    Resume Overview

    School Attended
    • Ashe County High School
    Job Titles Held:
    • Box Office Associate
    • Maintenance Technician
    • Zip Line Tour Guide
    • Store Manager
    Degrees
    • High School Diploma

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