Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.

Highlights
  • Exceptional customer service
  • MS Office proficient
  • Reliable
  • Excellent communication skills
  • Friendly
  • Money handler
  • Team player
  • Quick learner
Experience
Bowling Staff, 11/2012 to Current
Furnituremart UsaPlatteville, WI,
  • Serves beer to guests at bar while practicing alcohol consumption awareness.
  • Oversees the registration desk including making bowling reservations, lane assignments, and bowling shoe rental.
  • Greets and serves guests at tables throughout bowling/bar and gaming areas.
  • Keeps surrounding work area clear and free from trash, debris, glasses, plates, etc.
  • Communicates with guests with a smile, demonstrates confidence, and encourages all guests to feel unique and special. Ensures guests are completely satisfied with their service.
  • Enters orders into Infogenesis POS system and performs cash-handling procedures as prescribed in casino Policies and procedures.
  • Performs all related and compatible duties as assigned.
VOC Event Staff, 08/2012 to 11/2012
Surterra HoldingsDeltona, FL,
  • Provided excellent customer service to guests in the assigned areas.
  • Watched and reported irregularities, such as fire hazards, lost children and alcoholic beverage violations.
  • Notified supervisor and security personnel in case of emergency. Assisted guests and/or emergency personnel as needed.
  • Operated the cash register to collect cash and make change for the arcade room or the skate rental and/or entry fees.
  • Ensured a clean, safe, hazard-free work environment within scope of responsibility.
  • Performed other duties as assigned.
Floor Associate, 01/2012 to 11/2012
Wyndham WorldwideNew York, NY,
  • Provided excellent customer service to all guests in assigned areas of the store.
  • Had excellent knowledge of all shoes and products to provide the best information to customers.
  • Operated cash register and gives correct change.
  • Maintained cleanliness in the work area including the back area and restroom.
  • Handled the weekly shipments and received and put away all incoming merchandise.
  • Had manager duties whenever Assistant/Store Managers weren't present.
Delivery Driver, 05/2011 to 03/2012
New York Giant PizzaCity, STATE,
  • Delivered pizzas and other food items to customers in a quick and orderly fashion
  • Maintained cleanliness of the workplace.
  • Operated cash register and handles money.
  • Prepared food and other orders when not delivering.
Prep Cook, 05/2009 to 09/2010
Little CaesarsCity, STATE,
  • Prepared food items for customers in an orderly fashion.
  • Maintained cleanliness of the workplace including the restrooms
  • Minimal customer service interaction, yet still gave the best customer service.
Education
GED: Emergency Medical Technician, Expected in 2013
Miramar Community College - San Diego, CA
GPA:
  • Enrolled and passed EMT- Basics course
: High School, Expected in 2010
Grossmont High School - El Cajon, CA
GPA:
  • 3.33 GPA
  • Varsity Lacrosse player
  • Member of G-Crew, helping to make incoming students more comfortable with High School.
: General Education, Expected in
Grossmont College - El Ca, CA
GPA:
  • Took General Education courses.

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Resume Overview

School Attended

  • Miramar Community College
  • Grossmont High School
  • Grossmont College

Job Titles Held:

  • Bowling Staff
  • VOC Event Staff
  • Floor Associate
  • Delivery Driver
  • Prep Cook

Degrees

  • GED

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