Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Summary
Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
Highlights
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Experience
Bowling Staff, 11/2012 to Current
Furnituremart Usa – Platteville, WI,
Furnituremart Usa – Platteville, WI,
- Serves beer to guests at bar while practicing alcohol consumption awareness.
- Oversees the registration desk including making bowling reservations, lane assignments, and bowling shoe rental.
- Greets and serves guests at tables throughout bowling/bar and gaming areas.
- Keeps surrounding work area clear and free from trash, debris, glasses, plates, etc.
- Communicates with guests with a smile, demonstrates confidence, and encourages all guests to feel unique and special. Ensures guests are completely satisfied with their service.
- Enters orders into Infogenesis POS system and performs cash-handling procedures as prescribed in casino Policies and procedures.
- Performs all related and compatible duties as assigned.
VOC Event Staff, 08/2012 to 11/2012
Surterra Holdings – Deltona, FL,
Surterra Holdings – Deltona, FL,
- Provided excellent customer service to guests in the assigned areas.
- Watched and reported irregularities, such as fire hazards, lost children and alcoholic beverage violations.
- Notified supervisor and security personnel in case of emergency. Assisted guests and/or emergency personnel as needed.
- Operated the cash register to collect cash and make change for the arcade room or the skate rental and/or entry fees.
- Ensured a clean, safe, hazard-free work environment within scope of responsibility.
- Performed other duties as assigned.
Floor Associate, 01/2012 to 11/2012
Wyndham Worldwide – New York, NY,
Wyndham Worldwide – New York, NY,
- Provided excellent customer service to all guests in assigned areas of the store.
- Had excellent knowledge of all shoes and products to provide the best information to customers.
- Operated cash register and gives correct change.
- Maintained cleanliness in the work area including the back area and restroom.
- Handled the weekly shipments and received and put away all incoming merchandise.
- Had manager duties whenever Assistant/Store Managers weren't present.
Delivery Driver, 05/2011 to 03/2012
New York Giant Pizza – City, STATE,
New York Giant Pizza – City, STATE,
- Delivered pizzas and other food items to customers in a quick and orderly fashion
- Maintained cleanliness of the workplace.
- Operated cash register and handles money.
- Prepared food and other orders when not delivering.
Prep Cook, 05/2009 to 09/2010
Little Caesars – City, STATE,
Little Caesars – City, STATE,
- Prepared food items for customers in an orderly fashion.
- Maintained cleanliness of the workplace including the restrooms
- Minimal customer service interaction, yet still gave the best customer service.
Education
GED: Emergency Medical Technician, Expected in 2013
Miramar Community College - San Diego, CA
Miramar Community College - San Diego, CA
- Enrolled and passed EMT- Basics course
: High School, Expected in 2010
Grossmont High School - El Cajon, CA
Grossmont High School - El Cajon, CA
- 3.33 GPA
- Varsity Lacrosse player
- Member of G-Crew, helping to make incoming students more comfortable with High School.
: General Education, Expected in
Grossmont College - El Ca, CA
Grossmont College - El Ca, CA
- Took General Education courses.
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Resume Overview
School Attended
- Miramar Community College
- Grossmont High School
- Grossmont College
Job Titles Held:
- Bowling Staff
- VOC Event Staff
- Floor Associate
- Delivery Driver
- Prep Cook
Degrees
- GED
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