LiveCareer-Resume

bookkeeping assistant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I'm ambitious, career-focused job seeker, anxious to obtain an entry-level management, bookkeeper or customer service position to help launch career while achieving company goals. I'm very reliable and hardworking with the ability to manage time and various stages from start to finish. Offering time management skills and customer/ client services. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • DETIALED
  • EXPERIENCE:
  • Accounts Payable
  • Accounts Receivable
  • Proactive and Self-Motivated
  • Time Management
  • Financial Recordkeeping
  • Creative Problem Solving
  • QuickBooks
  • Attention to Detail
  • Data Entry and 10-Key
  • Customer Relations
  • Handling Confidential Materials
  • Microsoft Office
  • Critical Thinking
  • Word Processing
  • Account Auditing
  • Relationship Building
  • Precision and Accuracy
  • Record Reconciliation
  • Data Analysis
  • Confidential Document Control
  • Data Analysis and Research
Education and Training
Homeschooled Universal City, TX, Expected in 05/1996 High School Diploma : - GPA :
Experience
Trek Bicycle Corp - Bookkeeping Assistant
Saint Louis, MO, 06/1993 - 03/2023
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Received and recorded cash, checks and transfers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Matched orders with invoices and recorded required information.
  • Prepared and processed payrolls.
  • Performed bookkeeping and accounting consulting services.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Reconciled or entered report discrepancies found in financial records.
  • Reconciled computer reports with manually maintained ledgers.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Processed documents within anticipated timeframes to assist senior leadership.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
U-Haul - Call Center Agent
Spartanburg, SC, 12/2022 - 02/2023
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Completed high volume of outbound calls per day with above-average conversion rate.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Implemented additional services to maintain exceptional client service ratings.
Doylestown Hospital - Home Health Aide
Doylestown, PA, 03/1997 - 09/2022
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with bathing, dressing and incontinence care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Recognized emergency situations and implemented appropriate procedures.
  • Documented care provided and submitted notes to supervisor.
  • Tracked and reported clients' progress based on observations and conversations.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Checked patients' pulse, temperature and respiration.
  • Cared for disabled children or children with sick or disabled parents.
Ricoh Americas Corporation - Warehouse Associate
Centennial, CO, 09/2019 - 03/2020
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with numerous new clients and typically exceeded customer service keeping them satisfied and having clients spread our services by word of mouth creating more new clients for the company.
  • Improved delivery of service]by helping deliver packages, realizing overall increase in customer satisfaction and cost efficiency.
  • Helped trained drivers filling out manifest, tickets and showing them to approach clients asking for either the person that called in a run or delivering a package, showing them where to go in certain offices for certain clients. Also trained them at a print shop, how to load routes and deliver them to stores.

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Resume Overview

School Attended

  • Homeschooled

Job Titles Held:

  • Bookkeeping Assistant
  • Call Center Agent
  • Home Health Aide
  • Warehouse Associate

Degrees

  • High School Diploma

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